Commercial Underwriting Assistant Manager

About the role

You will oversee a high-performing commercial lines underwriting team with a clear focus on building a profitable, sustainable book of business. You will guide underwriting strategy, make key decisions on complex accounts, and partner closely with agents to drive quality growth.

Responsibilities

• Leads underwriting team to drive profitable portfolio growth and strong business results
• Makes final decisions on complex accounts and provides guidance on challenging risks
• Maintains oversight of team workload, performance, and overall book results
• Ensures pricing aligns with risk quality across the portfolio
• Enforces corporate and regional underwriting guidelines and procedures
• Tracks agent performance and guides underwriters/agents to meet annual goals
• Implements strategies to improve profitability and addresses performance gaps
• Advise on complex accounts, communication strategies, and agency challenges
• Builds, manages, and strengthens agency relationships; rehabilitates underperforming partners
• Edits agents on products, appetite, and systems to drive quality submissions
• Identifies opportunities and barriers within agency relationships; partners with marketing to enhance experience
• Led hiring, coaching, training, and development of underwriting team to ensure consistency and growth
• Collaborates with regional leadership to implement underwriting updates and business strategies
• Oversees audits, Letter of Authority process, and compliance for new and renewal business

Requirements

• Bachelor’s degree, preferably in insurance or business administration or equivalent relevant experience
• Six years of commercial lines underwriting experience or related experience
• Insurance designations preferred, such as CPCU and CIC

Qualifications

• Excellent knowledge of underwriting and risk analysis
• Excellent problem-solving skills and the ability to make sound decisions
• Strong computer skills, including knowledge of Microsoft Office and social media
• The ability to work on multiple projects while meeting deadlines
• Excellent written and verbal communication skills, including the ability to speak effectively before groups
• Strong leadership skills and ability to motivate team
• The ability to effectively communicate products, procedures, business planning and system information
• Exceptional customer service skills

Skills

• Knowledge of industry trends and regulations
• Ability to manage and mentor a team
• Strong analytical and decision-making skills
• Effective communication and interpersonal skills

Benefits

Our comprehensive benefits package includes:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Flexible spending accounts
• Retirement plans
• Employee assistance programs
• Professional development opportunities

Pay

The hiring salary range for this position will vary based on geographic location, falling within either of the following ranges:

• $100,085 - $138,285 for positions in Eastern/Central PA
• $110,624 - $152,122 for positions in other regions

Schedule

Full-time position with flexible hours.