Commercial Transportation Operations Assistant - Denver International Airport
About the role
The City and County of Denver offers competitive pay and benefits, including a guaranteed life-long monthly pension, 457B Retirement Plan, and various medical, dental, and vision plans. The position is located at the Airport Commercial Holding Lot and operates on a 24/7/365 schedule.
Responsibilities
- Interpret, apply, and explain regulations, policies, standards, and/or procedures to internal/external customers based on extensive knowledge of Commercial Transportation.
- Review and evaluate forms, applications, computations, documents, to determine accuracy, completeness, acceptability, or compliance based on airport or permit requirements.
- Provide specialized information, identify problems with commercial transportation operators and follow up on requests or complaints from customers or operators.
- Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions.
- Absorb and process incoming calls and emails, and respond to inquiries in a timely manner.
- Assist with writing policies & procedures, as well as documenting processes.
Requirements
- Graduation from high school or possession of a GED, HiSET, or TASC Certificate.
- Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).
- Valid Driver's License at the time of application.
Qualifications
- Strong organizational skills.
- Proficiency in the Microsoft Suite (Excel, Outlook, Word).
- Excellent communication skills.
Skills
- Ability to interpret and apply regulations, policies, standards, and procedures.
- Ability to review and evaluate forms, applications, computations, documents.
- Ability to provide specialized information and resolve customer issues.
- Ability to write policies and procedures.
Benefits
- A guaranteed life-long monthly pension, once vested after 5 years of service.
- 457B Retirement Plan.
- Competitive medical, dental, and vision plans.
- 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year.
- Free employee parking provided.
Pay
Pay range: $22.53 - $33.80, based on education and experience.
Schedule
This position operates on a 24/7/365 schedule. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.
What You'll Bring
- Strong organizational skills.
- Proficiency in the Microsoft Suite (Excel, Outlook, Word).
- Excellent communication skills.
Internal Candidates Only
Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation.
Application Deadline
This position is expected to stay open until 7/20/2026. Please submit your application as soon as possible and no later than 7/19/2026 at 11:59 PM.
FBI Background Check
An FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
Snow / Emergency Duties
Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.
About Everything Else
Job Profile: CC1503 Administrative Support Assistant IV. To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Position Salary Range
$22.53 - $28.00 based on education and experience
Agency
Denver International Airport
Redeployment during Citywide Emergencies
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
Right to Work
To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.