COMMERCIAL TITLE OFFICER

About the Role

A Commercial Title Officer searches, analyzes, and evaluates records on title for commercial properties to ensure the title is free and clear of restrictions that may affect its sale or use. The findings are used to issue title insurance for parties acquiring an interest in these properties.

Responsibilities

• Examine title search documents to determine requirements for clearing title, exceptions from coverage, legal description, and vested owner of the subject property to be included in the title commitment.
• Evaluate which documents need review to determine the insurability of the property and the insured parties of a transaction.
• Create and revise title commitments as necessary.
• Verify that title insurance rates and coverage on the title commitment align with instructions from insured parties and comply with office and underwriting guidelines.
• Ensure title products are completed timely and meet high-quality standards, prioritizing orders based on client needs and supervisor instructions.
• Communicate with office staff and clients regarding issues with requested title insurance coverage or defects that may impact closing.
• Report to supervisors any issues affecting transaction closings or circumstances that may lead to client dissatisfaction.
• Meet and exceed office and client needs by completing tasks associated with the role and assisting others when possible.

Requirements

• At least 5 years of title experience.
• High School degree.
• Ability to follow company procedures and policies, including meeting customer service expectations.
• Strong research and investigative skills.
• Title Producer’s License.
• Knowledge of title insurance, regulatory guidelines, legal documents, and real property law is a plus.

Skills

• Excellent verbal and written communication skills.
• Good analytical and documentation skills.
• Strong customer service and problem-solving abilities.
• Ability to interact productively with peers, customers, and management.
• Proficient with internet navigation and telephone etiquette.
• Attention to detail, professionalism, organization, and ability to prioritize.
• Ability to work with mathematical concepts (e.g., probability, statistical inferences, geometry) and apply fractions, percentages, ratios, and proportions to practical situations.

Physical Demands

• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 15 pounds.
• Requires close vision, distance vision, and ability to adjust focus.

Work Environment

• Operates in a typical office environment.
• Work is performed largely at a desk using typical office equipment, including computers.
• The noise level is usually low to moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.