Commercial Surety - Underwriting Performance Director Surety (Remote/Hybrid)
Position Overview
The Underwriting Director, Commercial Surety drives and supports underwriting excellence for designated areas or assigned territories with greater autonomy, managing account and portfolio underwriting, developing strategies, and providing technical expertise and support to local teams and leadership.
THIS IS A FULL-TIME, EXEMPT ROLE.
- Drive and support underwriting excellence across Commercial Surety
- Manage account-level and portfolio underwriting activities with a high degree of autonomy
- Develop, implement, and execute underwriting strategies in collaboration with senior leadership
- Serve as a technical authority and trusted advisor to underwriting teams and business leaders
- Lead underwriting initiatives and projects aligned with business growth, profitability, and risk management objectives
- Monitor portfolio performance, identify trends, and take appropriate underwriting actions
- Participate in underwriting, compliance, and internal audits as needed
- Identify and address economic, regulatory, and legal issues impacting underwriting results
- Collaborate with Product, Risk Management, Actuarial, Legal, and Claims partners to support underwriting quality and innovation
- Mentor and develop underwriters by providing coaching, guidance, and technical support
- Contribute to the development and delivery of underwriting tools, resources, and training programs
Technical & Professional Expertise
- Advanced knowledge of Commercial Surety underwriting principles, practices, and risk assessment
- Strong understanding of portfolio management, performance monitoring, and underwriting controls
- Awareness of market trends, competitive dynamics, and regulatory requirements
- Ability to evaluate complex risks and apply sound underwriting judgment
- Experience leveraging underwriting systems, data, and analytics to drive decision-making
WHAT YOU NEED TO APPLY
- 10+ years of underwriting experience in Commercial Surety
- Demonstrated success in leading underwriting strategy, portfolio oversight, or underwriting excellence initiatives
- Proven leadership and mentoring experience, with the ability to influence without direct authority
- Strong strategic thinking, problem-solving, and execution skills
- Excellent communication and interpersonal skills, with the ability to work collaboratively across functions
- Advanced proficiency with underwriting tools, systems, and analytical platforms
CAREER DEVELOPMENT
We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- Paid time off
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDEOn-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
Privacy Policy
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Compensation
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience.