Commercial Strategy and Operations Senior Associate

About the role

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers—and we have fun doing it.

Responsibilities

• Define comprehensive business strategies by performing in-depth analysis of market trends and competitive landscapes to solve complex challenges and drive growth
• Synthesize actionable insights from sophisticated business modeling and data analysis to develop hypotheses and inform strategic recommendations for leadership
• Lead the successful implementation of large-scale change initiatives by creating actionable plans, defining project scope, and aligning cross-functional stakeholders
• Design and manage operational cadences, processes, and programs to establish strong business rigor and improve organizational effectiveness and efficiency
• Deliver persuasive, data-driven presentations and strategic narratives to influence executive stakeholders and secure buy-in for recommended courses of action
• Cultivate trusted partnerships with cross-functional teams and key stakeholders to champion business objectives and ensure collaborative execution on critical programs

Requirements

• Minimum qualifications: Bachelor’s degree in Business, Finance, Economics, Statistics or a related field and 6 years of progressive post-baccalaureate experience in the job offered or in a Commercial Strategy & Operations-related occupation.
• Alternatively, will accept a Master’s degree in Business, Finance, Economics, Statistics or a related field, and 4 years of experience in the job offered or in a Commercial Strategy & Operations-related occupation.
• Position requires 4 years of experience in the following: Root cause analysis of ambiguous business problems. Presenting data-driven recommendations to senior leadership or executive influencing. Project management of multi-stakeholder initiatives, including risk mitigation. Aligning product solutions with customer business objectives. Strategic business analysis, including market analysis or evaluation of business models and KPIs.

Qualifications

Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Skills

• Experience with root cause analysis of ambiguous business problems
• Ability to present data-driven recommendations to senior leadership or executive influencers
• Project management skills, including risk mitigation
• Experience aligning product solutions with customer business objectives
• Strategic business analysis, including market analysis or evaluation of business models and KPIs

Benefits

The US base salary range for this full-time position is $153,000 - $222,000 + 15% bonus target + equity + benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Pay

The US base salary range for this full-time position is $153,000 - $222,000 + 15% bonus target + equity + benefits determined by role, level, and location.

Schedule

Position reports to the Google Chicago, IL office & may allow for a hybrid schedule as per Google policy.