Commercial Specialist

Duties & Responsibilities

• Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
• Investigate, prepare evaluation and settle total loss files for insures and claimants. Follow up as needed relative to obtaining of the properly signed title in order to resolve all salvage in a timely manner
• Work directly with internal and external customers to develop evidence and establish facts on assigned claims
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim
• Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
• Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
• Prepare and present claim evaluations for the appropriate settlement authority
• Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
• Familiar with unfair claim practices in states where doing business
• Conduct business with vendors in a manner with maintains a reasonable expense factor and upholds the company's reputation for quality service
• Provide customer service both to internal and external customers
• Handle other duties as assigned

Qualifications Required

• 5+ years previous Commercial Auto Claims Insurance experience
• A MUST!
• Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
• General working knowledge of policies, file procedures, state rules and regulations
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster
• Litigation experience preferred

Benefits

First Chicago Insurance Company provides a competitive benefits package to all full-time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Flexible Schedules
• Hybrid Remote/In-Office Flexibility Available
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!