Commercial Specialist
Advance Auto Parts · Richmond, VA · Yesterday
ManagementFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes: Primary Responsibilities, Secondary Responsibilities, Success Factors, Essential Job Skills Necessary for Success, Prior Experience that Sets a Commercial Specialist up for Success, Education, Certificates, Licenses, Registrations, Physical Demands, Work Environment, Compensation Range, Benefits.
We need to map these to allowed headings: About the role (maybe not present), Responsibilities (primary+secondary), Requirements (maybe essential job skills?), Qualifications (maybe education, certifications), Skills (maybe success factors, essential job skills?), Benefits, Pay, Schedule.
We have compensation range (Pay). No schedule info given. Benefits given. So we can include Pay and Benefits sections. Also Responsibilities section. Possibly Requirements/Qualifications/Skills sections.
We need to preserve all substantive info, not invent. Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes: Primary Responsibilities, Secondary Responsibilities, Success Factors, Essential Job Skills Necessary for Success, Prior Experience that Sets a Commercial Specialist up for Success, Education, Certificates, Licenses, Registrations, Physical Demands, Work Environment, Compensation Range, Benefits.
We need to map these to allowed headings: About the role (maybe not present), Responsibilities (primary+secondary), Requirements (maybe essential job skills?), Qualifications (maybe education, certifications), Skills (maybe success factors, essential job skills?), Benefits, Pay, Schedule.
We have compensation range (Pay). No schedule info given. Benefits given. So we can include Pay and Benefits sections. Also Responsibilities section. Possibly Requirements/Qualifications/Skills sections.
We need to preserve all substantive info, not invent. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, privacy notice, etc. Also remove "We comply with all applicable federal, state, and local laws." maybe not needed? It's boilerplate legal; we should remove. Also remove "Advance Auto Parts offers a comprehensive health and wellness benefits program..." maybe keep as benefits description but not the link? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The benefits paragraph includes a link to privacy notice; that's likely boilerplate. We should keep the substantive benefits description: "Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families." That's substantive. The link and "Find out more by visiting: ..." maybe considered boilerplate? It's a link to more info; could be considered application instruction? Probably remove the link and "Find out more...". Keep the sentence about benefits.
Compensation range: "The good faith estimate for this role is between 15.60 USD and 17.35 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable)." That's substantive.
Now we need to structure.
We'll have:
Responsibilities
- ... primary responsibilities items ...
- ... secondary responsibilities items ...
But we need to separate primary and secondary? Could combine into one list. But we could also have two subheadings? Not allowed; only headings from list. Could keep as one list.
We need to preserve all duties: list them.
Primary Responsibilities list:
- Support CPP-led commercial sales.
- Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
- Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
- Conduct account stocking visits and Pro Sales flyer drops.
- Perform outbound calls, follow-ups, and basic account touchpoints.
- Perform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)
- Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Assist in upselling and cross-selling products to increase average transaction value
- Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
Secondary Responsibilities:
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services
- Assist CPPs and GMs with tasking, special projects or execution initiatives including inventory management
- Support onboarding and shadowing of new team members
Success Factors list:
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Strong selling skills for commercial customers
- Ability to multi-task and remain organized in a busy environment.
- Ability to route store drivers.
- Strong vehicle maintenance knowledge
- Maintain MVR certification.
Essential Job Skills Necessary for Success as a Commercial Specialist list:
- Ability to work an assortment of days, evenings, and weekends as needed.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
- Understand and execute instructions furnished in written, oral, or diagram form.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
- Willingness to learn about new products and sales techniques.
- Use Microsoft software effectively (Word, Excel required)
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Strong organizational skills
- Basic inventory management skills
- Basic dispatching knowledge
- Basic understanding of vehicle maintenance schedules
- Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
- Successfully complete the Parts Knowledge Assessment
Prior Experience that Sets a Commercial Specialist up for Success list:
- Prior Automotive Parts Experience Preferred.
- Prior dispatching or logistics coordination experience
- Proven sales ability
- Formal of informal experience working in groups to achieve goals.
Education:
- High school diploma or general education degree (GED)
Certificates, Licenses, Registrations:
- ASE Certification Preferred, But Not Required.
- Must have a valid driver's license with an acceptable driving record as this role is required to have an MVR certification.
Physical Demands and Work Environment maybe could go under Requirements or Qualifications? Not in allowed headings. Could be omitted? But we must preserve ALL substantive information. However we cannot create new headings not in list. The allowed headings are limited; we could put physical demands and work environment under a generic section like "Requirements" or "Qualifications". The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings. Likely we should only use those exact headings. So we need to map content to those headings. Physical demands and work environment could go under "Requirements" or "Qualifications". Probably "Requirements" is appropriate for physical demands, work environment, education, certifications. "Qualifications" could be for experience, skills. But we need to avoid duplication.
We need to decide a structure that includes all substantive info without inventing headings.
Let's propose sections:
- Responsibilities (primary+secondary)
- Requirements (includes Success Factors, Essential Job Skills, Physical Demands, Work Environment, Education, Certificates)
- Qualifications (maybe Prior Experience)
- Skills (maybe not needed if covered)
- Benefits
- Pay
But we must not create thin sections. Better to combine.
We could have:
Responsibilities
...
Requirements
...
(includes Success Factors, Essential Job Skills, Physical Demands, Work Environment, Education, Certificates)
Qualifications
...
(Prior Experience)
Benefits
...
Pay
...
We must not include Schedule (no info). Avoid empty sections.
Now we need to ensure we don't repeat info. Let's compile lists.
Responsibilities list: combine primary and secondary.
Requirements list: include Success Factors, Essential Job Skills, Physical Demands, Work Environment, Education, Certificates.
But Success Factors and Essential Job Skills are more like skills/qualifications; but we can put them under Requirements.
Physical Demands: we need to extract the description: "While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus."
Work Environment: "While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate."
Education: "High school diploma or general education degree (GED)"
Certificates, Licenses, Registrations: "ASE Certification Preferred, But Not Required. Must have a valid driver's license with an acceptable driving record as this role is required to have an MVR certification."
We should not include the line "We comply with all applicable federal, state, and local laws." (boilerplate). Also remove the privacy notice link and EEO statement.
Now Qualifications list: Prior Experience items.
Now Benefits: "Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families."
Pay: compensation range paragraph.
Now we need to output HTML fragment only.
Let's craft.
Be careful to not include extra whitespace? It's fine.
We'll produce:
Responsibilities
- Support CPP-led commercial sales.
- Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
- Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
- Conduct account stocking visits and Pro Sales flyer drops.
- Perform outbound calls, follow-ups, and basic account touchpoints.
- Perform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)
- Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Assist in upselling and cross-selling products to increase average transaction value
- Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services
- Assist CPPs and GMs with tasking, special projects or execution initiatives including inventory management
- Support onboarding and shadowing of new team members
Requirements
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Strong selling skills for commercial customers
- Ability to multi-task and remain organized in a busy environment.
- Ability to route store drivers.
- Strong vehicle maintenance knowledge
- Maintain MVR certification.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Speak and write
for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, privacy notice, etc. Also remove "We comply with all applicable federal, state, and local laws." maybe not needed? It's boilerplate legal; we should remove. Also remove "Advance Auto Parts offers a comprehensive health and wellness benefits program..." maybe keep as benefits description but not the link? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The benefits paragraph includes a link to privacy notice; that's likely boilerplate. We should keep the substantive benefits description: "Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families." That's substantive. The link and "Find out more by visiting: ..." maybe considered boilerplate? It's a link to more info; could be considered application instruction? Probably remove the link and "Find out more...". Keep the sentence about benefits. Compensation range: "The good faith estimate for this role is between 15.60 USD and 17.35 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable)." That's substantive. Now we need to structure. We'll have:
Responsibilities
- ... primary responsibilities items ...
- ... secondary responsibilities items ...
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings. Likely we should only use those exact headings. So we need to map content to those headings. Physical demands and work environment could go under "Requirements" or "Qualifications". Probably "Requirements" is appropriate for physical demands, work environment, education, certifications. "Qualifications" could be for experience, skills. But we need to avoid duplication.
We need to decide a structure that includes all substantive info without inventing headings.
Let's propose sections:
- Responsibilities (primary+secondary)
- Requirements (includes Success Factors, Essential Job Skills, Physical Demands, Work Environment, Education, Certificates)
- Qualifications (maybe Prior Experience)
- Skills (maybe not needed if covered)
- Benefits
- Pay
But we must not create thin sections. Better to combine.
We could have:
Responsibilities
...
Requirements
...
(includes Success Factors, Essential Job Skills, Physical Demands, Work Environment, Education, Certificates)
Qualifications
...
(Prior Experience)
Benefits
...
Pay
...
We must not include Schedule (no info). Avoid empty sections. Now we need to ensure we don't repeat info. Let's compile lists. Responsibilities list: combine primary and secondary. Requirements list: include Success Factors, Essential Job Skills, Physical Demands, Work Environment, Education, Certificates. But Success Factors and Essential Job Skills are more like skills/qualifications; but we can put them under Requirements. Physical Demands: we need to extract the description: "While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus." Work Environment: "While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate." Education: "High school diploma or general education degree (GED)" Certificates, Licenses, Registrations: "ASE Certification Preferred, But Not Required. Must have a valid driver's license with an acceptable driving record as this role is required to have an MVR certification." We should not include the line "We comply with all applicable federal, state, and local laws." (boilerplate). Also remove the privacy notice link and EEO statement. Now Qualifications list: Prior Experience items. Now Benefits: "Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families." Pay: compensation range paragraph. Now we need to output HTML fragment only. Let's craft. Be careful to not include extra whitespace? It's fine. We'll produce:Responsibilities
- Support CPP-led commercial sales.
- Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
- Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
- Conduct account stocking visits and Pro Sales flyer drops.
- Perform outbound calls, follow-ups, and basic account touchpoints.
- Perform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)
- Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Assist in upselling and cross-selling products to increase average transaction value
- Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services
- Assist CPPs and GMs with tasking, special projects or execution initiatives including inventory management
- Support onboarding and shadowing of new team members
Requirements
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Strong selling skills for commercial customers
- Ability to multi-task and remain organized in a busy environment.
- Ability to route store drivers.
- Strong vehicle maintenance knowledge
- Maintain MVR certification.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Speak and write