Commercial Services Specialist II (Manheim)

About the role

You will develop and manage relationships with internal and external business partners, assist with auction operations from start to finish, and notify customers of the latest news. You’ll coordinate and execute sale day activities, input vehicle information into the Application System/400 and database, and establish, update, verify, and maintain vehicle and pricing files.

You’ll collaborate with the title department to ensure all required documents are in hand for each vehicle before the auction, manage vehicle inventory reports, investigate errors, and verify sale eligibility. You’ll partner with departments to prepare and notify customers of the sale run process, follow up on sale vehicle prep, reconcile bills, and contact partners for missing information or issues to ensure smooth auction operations.

You’ll communicate with the accounting team to balance sales and perform post-sale invoicing as needed, provide administrative and clerical support, and assist with special projects, admin tasks, and graphics requests.

Requirements

• High School Diploma/GED and 3 years' experience in a related field or any level degree/certification beyond a HS diploma/GED in a related discipline or 5 years' experience in a related field.
• Ability to work in a fast-paced environment, receptive to change, and able to multitask.
• Prior clerical or administrative experience required.
• Proficient in Microsoft Excel preferred.
• Commitment to providing excellent customer service.
• Must be able to operate office equipment (e.g., copier, fax machine).
• Must be authorized to work in the United States for any employer without sponsorship.

Pay

Hourly pay rate is in the range of $20.10 - $30.10 per hour. The base rate may vary based on factors such as location and the selected candidate’s knowledge, skills, and abilities. The position may also be eligible for additional compensation, including commission and/or incentive programs.

Benefits

• Minimum of sixteen hours of paid time off every month.
• Seven paid holidays throughout the calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteer activities, military leave, and parental leave.