Commercial Service Technician- New Haven, IN
Pilot Company · New Haven, IN · 1 wk ago
OTHRFull-time
Responsibilities
- Respond to service requests
- Troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards
- Communicate repair status with the service technician supervisor and store management
- Complete same-day work order notes and submit them to your supervisor; ensure proper charge allocations
- Maintain service vehicle, tools, and uniforms to company standards
- Monitor and maintain adequate stock levels
- Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided)
- Inspect facility interiors and exteriors for safety and maintenance issues
- Perform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment
- Ensure all repairs and work activities comply with OSHA and Pilot Company regulations
Qualifications
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship
- A high school diploma or equivalent required
- A valid state driver’s license and positive driving record required
- A minimum of 3 years of recent commercial HVAC service experience required; EPA Universal 608 certification required
- A minimum of 3 years of recent experience repairing commercial cooking or refrigeration equipment required
- A basic knowledge and ability to repair commercial plumbing and electrical systems
- A basic understanding of OSHA guidelines (OSHA 10 training provided)
- Strong analytical, problem-solving, and communication skills
- Able to work independently with minimal supervision
- An intermediate mathematical ability
- The ability to read and interpret site drawings
- A strong attention to detail and customer service skills
- The ability to work in congested areas during business hours
- The ability to collaborate effectively with internal departments
- Travel requirements less than 10%
Physical Requirements
- Ability to climb ladders
- Lift and carry up to 50 lbs
- Work in inclement weather
- Ability to bend, stoop, twist, crawl, and kneel
- Participate in company-sponsored training, including safety training