Commercial Service Technician IV

About the role

You’re not just taking another HVAC job. You’re joining a company that invests in your success, values your expertise, and gives you the tools to build a long-term career.

At Service Experts, your work matters. We believe great technicians deserve great pay, modern equipment, strong leadership, and real opportunities to grow. Whether you’re looking to increase your earnings, expand your technical skills, or build a long-term career with a respected national brand, you’ll have the support to do it here.

Responsibilities

• Works under minimal supervision to install HVAC equipment and accessories
• Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications
• Performs limited diagnostics as needed
• Designs, fabricates, and installs various ducts and duct fittings as required
• Performs start-ups on air conditioning and heating systems and other components
• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
• Promotes products and services to the customer
• Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
• Responsible for delivery and removal of equipment needed to complete the installation work
• Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
• Completes all paperwork in a neat, accurate, thorough, and timely manner
• Collects payment from customer
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed

Health And Safety Roles And Responsibilities

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devices or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
• Does not perform any act that may endanger the safety or well-being of others
• Does not engage in any pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirement

Requirements

• Minimum Experience: 4+ years
• Minimum Education: High School Diploma/GED

Benefits

• Competitive pay: $25.00 to $55.00 per hour (based on experience)
• Company-provided service vehicle
• Comprehensive medical, dental, and vision insurance
• 401(k) with company benefits to help you plan for the future
• Paid Time Off because work life balance matters
• Ongoing training and career development with opportunities to advance