Commercial Service Technician II

Key Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on air conditioning as required.
• Deliver and remove equipment needed to complete service work.
• Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Perform maintenance on equipment, service and/or clean IAQ products, solder, weld, and perform minor field fabrication.

Qualifications/Skills

• A high school diploma or equivalent.
• A license in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License) with Refrigeration license (313A License) preferred.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to read and interpret drawings, blueprints, and production diagrams.
• Able to work overtime and weekend hours as required.

Benefits

• Competitive Pay with incentive opportunities.
• Paid Time Off and Company Holiday Pay.
• Medical, Dental, and Vision Insurance programs.
• 401(k) Retirement Savings Plan with company matching contributions.
• Life Insurance and disability insurance options.
• Supplemental benefit programs.
• World Class Training opportunities through our Experts University.
• Career Development opportunities.

Minimum Experience

4+ Years

Minimum Education

High School Diploma/GED