Commercial Service Technician

Responsibilities

• Respond to service requests;
• troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards;
• Communicate repair status with the service technician supervisor and store management;
• Complete same-day work order notes and submit them to your supervisor; ensure proper charge allocations;
• Maintain service vehicle, tools, and uniforms to company standards;
• Monitor and maintain adequate stock levels;
• Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided);
• Inspect facility interiors and exteriors for safety and maintenance issues;
• Perform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment;
• Ensure all repairs and work activities comply with OSHA and Pilot Company regulations;
• Model company values and support exceptional guest and team member experiences;
• Follow all rules, policies, procedures, and safety standards established by Pilot Company.

Qualifications

• This position requires candidates to be legally authorized to work in the United States without employer sponsorship;
• A high school diploma or equivalent required;
• A valid state driver’s license and positive driving record required;
• A minimum of 3 years of recent commercial HVAC service experience required; EPA Universal 608 certification required;
• A minimum of 3 years of recent experience repairing commercial cooking or refrigeration equipment required;
• A basic knowledge and ability to repair commercial plumbing and electrical systems;
• A strong analytical, problem-solving, and communication skills;
• An intermediate mathematical ability;
• A strong attention to detail and customer service skills;
• The ability to work independently with minimal supervision during business hours.

Additional Information

• Weekly pay;
• Medical, dental, vision, life insurance;
• 401(k) with company match;
• Company truck;
• Dental insurance;
• Health insurance;
• Life insurance;
• Paid time off;
• Referral program;
• Tools provided;
• Tuition reimbursement.

Experience

• Commercial HVAC: 3 years (Preferred)
• Licenses/Certifications: EPA Certification (Preferred)