Commercial Service Tech I

Duties And Responsibilities

• Performs routine and emergency service calls.
• Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Sets and ensures the progress and completion of assigned tasks.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

Qualifications - External

• Minimum of High School Diploma/Vocational Training.
• Minimum of (1) year of experience.
• Knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
• Working knowledge to full understanding of local/national codes.
• Mastering knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
• Valid driver’s license and ability to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.
• Requires 50% to 75% proficiency in Everon Commercial’s Tier 1 product offerings.