Commercial Senior Property Manager
About Basin Street Properties
Basin Street Properties is a fully integrated real estate development and operating company committed to creating superior tenant experiences and enduring relationships. A win-win philosophy drives everything we do. Established in 1974, we are one of Northern California's and Northern Nevada's most prominent investors, owners, and operators of commercial real estate. The company offers a broad range of real estate services, including development, property management, leasing, construction management, financial and asset management, and property acquisition and disposition. We own and manage more than four million square feet across Class A office, multifamily, retail, flex, and hospitality.
The concept of T.H.R.I.V.E. represents Basin Street Properties' core principles: Trust, Honesty, Respect, Integrity, Values, Excellence. We are a growing company led by an experienced and highly motivated team, providing an excellent opportunity for professional development and teamwork.
Responsibilities
- Manage all day-to-day operations of the portfolio.
- Develop and implement action plans to achieve or surpass management objectives and maximize asset value.
- Oversee and collaborate with maintenance/building engineering, construction, leasing, and accounting departments.
- Foster and maintain positive tenant relations through regular site visits, tenant meetings, and timely response to inquiries and work orders.
- Clarify issues, identify solutions, and communicate needs to staff and management with follow-up as necessary.
- Monitor accounts receivable, including aging reports, rent collections, delinquencies, eviction notices, and late fees.
- Ensure timely review and approval of all invoices related to the portfolio.
- Conduct regular property visits.
- Oversee vendor relationships, including managing service levels and reviewing contracts annually for market competitiveness.
- Facilitate risk management by identifying and addressing life safety, liability, and negligence issues.
- Develop and conduct building safety/evacuation procedures and educate tenants.
- Demonstrate detailed knowledge of lease agreements, monitor tenant compliance, and resolve tenant problems.
- Organize and oversee capital budgets, including renovations and major repairs & maintenance projects.
- Manage preparation of annual operating budgets, operating expense estimates, and annual operating expense reconciliations.
- Oversee preparation of financial reports, including variance analysis, rent roll review, and other relevant reporting.
- Perform other duties as assigned, including special projects requested by management.
Requirements
- At least eight years of experience in Commercial Property Management, including supervisory experience.
- Bachelor’s degree from a four-year College or University and/or CPM/RPA designation is preferred.
- Experience preparing annual budgets and operating expense reconciliations.
- Lease administration experience.
- Project management skills, including the ability to manage multiple projects and competing priorities.
- Strong leadership, interpersonal, and problem-solving skills.
- Proven record of providing excellent internal and external customer service.
- Strong verbal and written communication, presentation, and editing skills.
- Superb attention to detail, math, and analytical skills.
- Strong visual design acuity.
- Ability to plan, organize, and efficiently manage time and tasks.
- Strong consultative skills with the ability to influence others.
- Self-starter able to work with limited supervision in a fast-paced environment.
- Ability to maintain a positive work atmosphere and facilitate positive working relationships.
- Strong proficiency in Outlook, Word, and Excel.
Eligibility Requirements
- Must have valid California Real Estate Salesperson License.
- Must be able to pass a background screening.
- Must have unrestricted work authorization to work in the United States for E-Verify.
- Must have valid driver’s license.
Work Environment and Physical Demands
Professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Active working role includes standing, walking property, some sitting, administrative desk duties, and supply maintenance which will require the ability to lift files and supplies, open cabinets, bend, crouch, stand, and walk.