Commercial Senior Adjuster, Casualty

About the role

As a Sr. Casualty Adjuster, you will serve as a real partner to our members by processing claims accurately and efficiently so they can resume their life's work without unnecessary delay.

Responsibilities

• Reviews policies, interviews involved parties, gathers and analyzes documentation, and evaluates both injury and property damage exposures.
• Handles non represented, represented, and litigated claims, ensuring fair, cost effective settlements aligned with policy language and regulatory requirements.
• Provides accurate assessments and negotiates fair and efficient claims resolutions while managing costs.
• Setstle losses according to the documented damage, the language of the policy of insurance, pertinent regulatory and statutory considerations and within granted authority.
• Prepares formal written communication, including but not limited to settlement letters, coverage disclaimers, and reservation of rights letters - while maintaining thorough claim file documentation.
• Identifies and pursues recovery opportunities and may include directing external resources like independent adjusters or technical experts.
• Prepares submissions to SIU when indicated.
• Assigns and supervises field examiners and vendor resources, including but not limited to independent adjusters, engineers and other experts as needed.
• Assumes additional duties as defined.

Qualifications

• 6 or more years in the handling of Commercial Liability Claims.
• Understands concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims towards resolution using best practices.
• Ability to take responsibility and work independently in a home-based environment.
• Ability to negotiate skillfully in difficult situations. Willingness to travel periodically.
• Environmental claim experience is preferred.
• Propane Gas Distributors claim experience is preferred.
• Bachelor's degree preferred.
• New York, Florida or Texas claims handling license required.
• Ability to formulate sound expense, indemnity, and business judgment while supporting loss evaluations and presenting them effectively.
• Basic computer skills including Microsoft applications.
• Perform work related simple and advanced mathematical problems and calculations.
• Compose written correspondence and factual reports which are well organized and concise, utilizing proper English, grammar, punctuation, and spelling.
• Strong oral and written communication skills.

Pay

Pay Range Anticipated Hiring Range: $72,300 - $100,000 annual base salary depending on experience, qualifications, and geographic location.

Benefits

• Competitive base salary plus incentive plans for eligible team members.
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary.
• Free basic life and AD&D, long-term disability and short-term disability insurance.
• Medical, dental and vision plans to meet your unique healthcare needs.
• Wellness incentives.
• Generous time off program that includes personal, holiday and volunteer paid time off.
• Flexible work schedules and hybrid/remote options for eligible positions.
• Educational assistance.

Equal Opportunity Employer

The Mutual Group is an Equal Opportunity Employer. It is our policy to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.