Commercial Sales Manager

Key Responsibilities

• Drive Revenue Performance
• Own team performance across new business, expansion, and upsell bookings
• Coach reps through strategic opportunities, particularly deals above $30K ACV
• Improve win rates, sales execution, and forecast accuracy
• Develop a High-Performing Team
• Build a culture of accountability, continuous improvement, and recognition
• Conduct regular deal reviews, call coaching, and role-playing sessions
• Help each AE develop the skills and confidence to consistently exceed goals
• Build Scalable Sales Processes
• Standardize CRM hygiene, opportunity management, and forecasting
• Implement repeatable sales processes and playbooks that enable consistent execution
• Maintain accurate pipeline visibility and establish a no-surprises forecasting culture
• Generate Predictable Pipeline
• Partner with Marketing and RevOps to drive inbound, outbound, partner, and event-generated pipeline
• Ensure healthy pipeline coverage through strong prospecting habits and account planning

Collaborate Across the Business

• Collaborate closely with Customer Success to ensure smooth customer handoffs and identify expansion opportunities
• Analyze funnel metrics, conversion rates, and win/loss trends to continuously improve the sales motion

Experience and Professional Qualifications

• 5–8+ years of B2B SaaS sales experience
• Proven success as a full-cycle Account Executive selling into SMB and/or Mid-Market customers
• 2–4+ years leading high-performing SaaS full-cycle sales teams
• Track record of consistently achieving or exceeding revenue targets
• Experience managing transactional and moderately complex sales cycles ($5K–$80K ACV)
• Strong coaching, forecasting, and sales process discipline
• Experience building repeatable sales motions and improving team performance through data and coaching
• Comfortable operating as a player-coach, actively supporting key customer opportunities
• Ability to work remotely within the U.S. (Utah, Central, or Eastern time zones preferred)

Additional Preferred Qualifications

• Experience selling workflow, fintech, compliance, or vertical SaaS solutions
• Familiarity with MEDDIC, Challenger, value-based selling, and multi-threaded sales
• Experience partnering closely with Marketing, RevOps, and Customer Success
• Experience creating playbooks, onboarding programs, and sales enablement content