Commercial Sales Engineer (AMER - West)
About the role
Commercial Sales Engineers help qualify and close opportunities with customers and partners. They provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). They have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, they work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand.
Responsibilities
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively about a wide variety of technical challenges during the pre-sales life cycle
Qualifications
- Knowledgeable and experienced with DevOps monitoring or architecture tools
- Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
- Able to think creatively about a wide variety of challenges. You're going to find new things every day
- Previously experienced in systems administration: Windows or Linux
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 25% of the time
Benefits and Growth
Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks