Commercial Sales Consultant I

Reports to: Sales Manager or General Manager
Location: AC Donelson, 2930 Sidco Dr, Nashville, TN 37204
Must have 2+ years HVAC sales experience.

Why You Should Join The Service Experts Team

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.

Benefits

• Competitive pay, including incentive opportunities for many positions
• Medical / Dental / Vision Insurance programs
• RRSP Plan with company matching contributions
• Life Insurance for you and options you can elect for your family
• Short-Term and Long-Term disability insurance
• World class training opportunities through our Expert University Learning Management System
• Career development opportunities

Responsibilities

• Utilizes effective sales techniques, including networking and “cold calling” to develop new accounts for commercial maintenance, service, retrofit and replacement business
• Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers
• Ensures that the customer receives consistent service delivery in all locations
• Utilizes the assessment tool and other relevant systems and information to prepare the proposal for the commercial customer
• Explains technical information to the customer in an easy-to-understand manner
• Prepares and presents service contracts for new customers and updates renewal contracts for existing customers
• Enters new customer data and other sales data for customers into contact database
• Prepares weekly reports of contracts sold, details of business transactions and customers contacted
• Confers with owners of existing buildings and inspects premises to determine installation or service requirements
• Presents bid to customer and explains credit terms and cost factors, emphasizing quality, performance and service
• Coordinates transition from new commercial installation customer to ongoing maintenance/service customer by meeting with owner and preparing proposals to meet their ongoing HVAC needs at project completion
• Contacts owners periodically to advise of progress of work and resolve any service problems
• Contacts property owners and construction agents of prospective customers to obtain information on building specifications and submits information to commercial sales/estimating department
• Lead generation for prospective customers for use as sales leads based upon information from newspapers, business directories, industry ads, trade shows, Internet web sites and other sources
• Develops and maintains relationships with purchasing contacts
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Bachelor’s degree or equivalent experience required
• Proven sales experience with emphasis on business-to-business selling, cold-calling and generating sales from networking and lead generation
• Knowledge of commercial service sales concepts, practices and procedures
• Excellent verbal and written communication skills and strong relationship-management ability
• Ability to build long-term relationships with customers
• Ability to work cooperatively with technical, administrative and support staff
• Ability to work with Microsoft Office, contact management software and databases
• Good organizational skills and ability to manage multiple priorities simultaneously
• Knowledge of the commercial HVAC industry preferred
• Self-starter with a desire to learn and to grow the business
• Ability to work occasional overtime and weekend hours as required
• Must be able to meet the minimum requirements for our background check criteria

Minimum Experience: 1+ Years
Minimum Education: High School Diploma or equivalent