Commercial Sales Consultant

About the Role

The Commercial Sales Consultant is responsible for driving sales growth, profitability, and exceptional service within an assigned commercial market territory. Reporting to the Commercial Market Manager (CMM), this role partners closely to develop and expand existing commercial accounts while actively prospecting new business opportunities.

Responsibilities

• Develops strong selling acumen and a deep understanding of the company’s go-to-market strategy for the Commercial/Hospitality division through mentorship and guidance from the CMM
• Achieves and exceeds sales goals for the assigned market through focused business development and strategic selling activities
• Cultivates and maintains strong relationships within the architect/design, builder, and luxury hospitality communities
• Builds an independent book of business by following up on CMM-generated leads, managing exploratory accounts, and proactively prospecting and researching clients and projects
• Partners closely with the CMM to provide seamless coverage of the territory, including support when the CMM is traveling
• Collaborates with the CMM to develop and execute targeted prospecting strategies to drive market growth
• Accurately tracks leads, opportunities, and marketing activity in the Sales Portal
• Supports the CMM in securing, managing, and maintaining details for large and complex projects
• Represents Waterworks at client meetings, industry, and networking events
• Delivers exemplary service to strengthen long-term client relationships while identifying and securing new business opportunities
• Partners with cross-functional team members to implement innovative approaches to marketing and selling Waterworks products
• Assists with operational processes to ensure brand standards and a premium client experience
• Develops and works toward mastery of foundational plumbing and product knowledge to effectively troubleshoot project needs
• Collaborates with the CMM and Accounting/Finance to ensure project profitability and manage outstanding receivables
• Prepares and delivers professional sales presentations to successfully win projects
• Models Waterworks values internally within the Commercial division and externally with clients
• Performs additional responsibilities as assigned

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 2 years of sales experience, preferably within a high-end or luxury brand environment
• Knowledge of plumbing, construction, or building materials preferred
• Proven ability to prospect, generate leads, and conduct effective cold outreach
• Strong problem-solving and troubleshooting capabilities
• Demonstrated strengths in persuasion, negotiation, and client presentations
• Excellent written, verbal, and active listening communication skills
• Exceptional time management and organizational skills with the ability to manage multiple priorities
• Self-motivated with a strong sense of ownership, initiative, and accountability
• High attention to detail with consistent follow-through on commitments
• Travel required up to 30% as needed to client offices and job sites
• Proficient in Microsoft Office; quick to learn and adapt to new technologies and systems
• Interior design experience or exposure is a plus

Pay

The salary for this role is $75,000 - $87,000 per year, with a generous commission opportunity. Waterworks is committed to promoting pay equity, and the final offer amount will be determined based on individual experience, qualifications, and geographic location.

Schedule

The company observes at least 8 federal holidays throughout the calendar year, plus a floating holiday that associates can use at their discretion. A generous PTO program is also offered, including vacation, personal, and sick time, as well as some summer half days and a volunteer day.

Benefits

Waterworks offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401k retirement savings plan.