Commercial Sales Consultant

About the role

The Commercial Sales Consultant manages key relationships with the Trust’s top commercial customers, developers, and builders for all Trust utility services. The role involves effective communications and coordination for customer services issues and new construction projects, implementing profitable sales initiatives, and managing existing customer utility contracts.

Responsibilities

• Manage key relationships with the Trust’s top commercial customers, developers, and builders for all Trust utility services.
• Provide effective communications and coordination related to customer services issues and new construction projects.
• Administer existing utility service contracts and negotiate new contracts based on customer specific needs.
• Make sales calls on commercial account owners, executives, energy managers, and end-users.
• Develop strong relationships with developers, engineers, architects, contractors, real estate brokers, and government representatives who influence energy decisions.
• Achieve commercial customer and load growth objectives as well as enhance subsidiary/affiliate business opportunities.
• Manage sales activities and territory coverage to maximize sales call opportunities.
• Keep the customer contact database current with information, including conversations with customers, opportunities for Citizens Energy Group and affiliates or subsidiaries, and project status updates.
• Complete administrative tasks and coordinate with sales support personnel in support of outside sales activities.

Requirements

• Bachelor’s Degree in Marketing, Business Administration, Engineering or related field required.
• PC Software: MS Office (Excel, PowerPoint, Word, Teams, Outlook), Activity Tracker, Project Tracker, Internet, financial analysis spreadsheets, Customer Rate Calculation Program, Enterprise systems for customer service and billing, SharePoint, Oracle, CRM.
• Knowledge of construction processes and schedules.
• Must be able to differentiate between true technological needs and other business needs when providing leads to any affiliate or subsidiary.
• Customer service skills.
• Excellent communication skills to make effective sales presentations.
• Valid Indiana driver's license and a safe driving record.

Preferred Skills/Qualifications

• Five years of experience in business to business/commercial sales.
• At least four years of experience in outside, consultative sales.
• Knowledge of the energy industry, new technologies, and current events/activities within the energy industry.
• Knowledge of the International Fuel Code, NFPA54 Codes and Regulations to spot potential safety problems.
• Knowledge of business processes to provide customers with an understanding of the service and meter order installation process.
• Possess knowledge of Citizens products and services to identify potential business opportunities.
• Possess knowledge of energy costs and compare various pieces of equipment, equipment life expectancies, etc.
• Certification as a Registered Commercial Gas Consultant from the Institute of Gas Technology is preferred but not required.

Benefits

Citizens Energy Group offers competitive salary and benefits including Health, Dental & Vision Defined Benefit Pension Plan, 401(k) Retirement Plan with company match, Short Term Incentive Pay (STIP) Plan, Health Savings Account (HSA) with company contribution, Wellness Program, Adoption and tuition assistance, Employee Credit Union, PTO and Paid Holidays, Flexible Hybrid Work Schedule.

Pay

Minimum Salary $85,800 (Grade 10)

Schedule

Flexible Hybrid Work Schedule