Commercial Sales Associate

About the role

Initiate, develop, and grow commercial painting relationships. Ensure customers receive a detailed written proposal for all requests. Ensure that our customers’ needs and expectations are clearly communicated and accurately documented on a written proposal. Present CertaPro Painters of Pittsburgh – South Hills to prospective customers to differentiate ourselves from our competition. Position is hybrid role with ability to work full or part-time in the office and/or from a home office.

Responsibilities

• Identify prospects in target markets
• Initiate contact and build relationships through individual contacts and relevant trade associations
• Maintain social media presence
• Manage budget of sponsorships, memberships, and other trade association opportunities
• Market to database of previous customers, current prospects, and grow revenue
• Collaborate on commercial case studies and commercial portfolio for website
• Win sales commitments with new customers in a competitive market
• Grow revenue from existing accounts and relationships
• Appropriately determine gross margin to win business while remaining profitable
• Develop relationships with peer providers to network and gain new accounts
• Meet with the customer, in person, whenever possible to perform an estimate and gather information about their needs
• Create a detailed written proposal that accurately, specifically, and clearly defines the customer's needs and expectations
• Responsible for approving and communicating to clients all change orders for jobs in progress
• Use the commercial estimating worksheet to estimate all jobs over $10,000
• Upon landing the job, clearly communicate the most up-to-date scope of work and the customer's needs to the production staff
• Assign the most appropriate crew to jobs based on their past performance, preferences, and abilities
• Develop a close working relationship with Job Site Supervisors to ensure all expectations set forth on the written proposal are met
• Schedule all commercial jobs and order paint and supplies
• Ensure that the Job Site Supervisor (JSS) is clear on the scope of the job
• Ensure that crews produce jobs at or above the projected gross margin
• Facilitate the resolution of customer complaints promptly
• Continuously recruit, hire and train top tier painting crews
• Collaborate with team on painter appreciation events and production meetings in terms of content, facilitation, and planning
• Prepare weekly analysis of results in preparation for meeting with supervisor
• Communicate job profiles for all landed jobs
• Collaborate on subcontractor agreements, client invoices, and other job-related documents
• Update CRM with sales, prospecting activities, and all follow-up activities
• Ensure all jobsite supervisors have completed all onboarding paperwork before working on CertaPro jobs
• Collaborate to accurately cost all jobs (paint, supplies, labor)
• Pay subcontractors for completed work

Requirements

• Valid driver’s license

Preferred Experience

• Working knowledge of interior and exterior paint coatings, carpentry, drywall, EIFS, DRYVIT, and other construction
• Business-to-business sales and marketing experience
• Marketing

Benefits

• Bonus based on performance
• Company car
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development