Commercial Refrigeration Technician

Location: 1002 Weis Remote Road – serving locations throughout Maryland and Virginia.

Responsibilities

• Maintain an onsite presence and travel within the assigned territory.
• Respond to service requests to repair supermarket refrigeration systems, HVAC, cardboard balers, checkout counters, lighting, humidifiers, and other miscellaneous equipment.
• Complete service reports, time sheets, expense reports, purchase records, and other documentation of activities.
• Maintain contact with Sunbury dispatch via telephone and voicemail to receive new service calls.
• Perform periodic preventive‑maintenance inspections and procedures; keep the workplace (including the service van) neat, clean, and safe.
• Communicate with the Service Supervisor to advise on the need for further action when appropriate.
• Interview store personnel to determine service needs and instruct them in proper operational techniques for safe, effective, and efficient equipment use.
• Train new Service Technicians.
• Work and drive safely, using appropriate safety gear and techniques.
• Respond to emergency breakdown calls whenever possible.
• Project a professional image to associates, customers, and others; observe all rules of food safety and hygiene.
• Perform other duties as directed by supervision.

People Responsibilities

• Direct the activities of trainees when applicable.

Requirements

• Good judgment, reliability, initiative, tact, integrity, dependability, and quick thinking.
• Computer literate.
• Knowledge of MSDS and OSHA; EPA certified (Type I and II) in proper refrigeration practices.
• Capable of working on roofs, scaffolds, and ladders at medium heights (approximately 30 ft).
• Strong verbal, written, and reading skills; ability to read, interpret, and apply manufacturers’ instructions and communicate with store personnel.
• Valid driver’s license with a good driving record; must be insurable.
• Ability to prioritize multiple demands and adjust priorities as conditions dictate.
• Knowledge of refrigeration systems and service techniques, including troubleshooting, electrical, and brazing skills.
• Proficient use of hand tools, power tools, and diagnostic instruments common to the trade.
• Proper food‑safety techniques for the supermarket industry.
• Post‑secondary technical training in a related discipline or five years of experience maintaining commercial refrigeration systems.

Physical Requirements

• Sensory ability to perform responsibilities.
• Ability to lift up to 100 lb occasionally.
• Ability to work under extremes of weather, heat, cold, noise, and dust typical of supermarket environments.
• Ability to work under time pressure, without direct supervision, and outside normal working hours for occasional emergencies.

Working Conditions

• Work environments include service truck, supermarket sales area, refrigeration equipment room, and rooftop.
• Substantial standing, bending, lifting, climbing, and reaching.
• Exposure to fumes from refrigerant leaks, solvents, oils, and brazing.
• Some work performed in confined spaces.
• Exposure to temperature extremes, noise, and dust.

Pay

The hourly pay for this position ranges from $30.00 to $44.00.

Benefits

• Health, dental, and vision plans.
• Flexible spending accounts.
• Short‑term disability, basic life and AD&D, group whole life with long‑term care rider.
• Voluntary insurance options (hospital indemnity, accident, critical illness).
• 401(k) retirement savings plan.
• Scholarship program and associate discount programs.
• Auto and home insurance options.
• Employee assistance program and pet insurance.
• Purchasing power, ID theft protection, and legal services.
• Paid time off and sick pay based on eligibility and position criteria.