Commercial Property Administrator

Benefits: 401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offVision insurance Commercial Property Administrator SVN | Real Estate Associates is seeking an experienced Commercial Property Administrator to join our Property Management team in Durham, North Carolina. SVN | Real Estate Associates is a full-service real estate firm providing residential and commercial property management, commercial brokerage, leasing, and other real estate services throughout the Triangle. The Commercial Property Administrator works directly with our Commercial Property Managers and commercial tenants to provide administrative support, maintain accurate property and tenant records, coordinate routine tenant matters, and ensure required follow-up is completed. This is a highly organized position. Our Commercial Property Managers oversee multiple properties and tenant relationships, and the Commercial Property Administrator helps keep the administrative side of those relationships organized, documented, and moving forward. Your Role as a Commercial Property Administrator with SVN | Real Estate Associates The Commercial Property Administrator serves as an important point of contact for tenants while providing day to day administrative support to the Commercial Property Managers. This position does not manage a commercial property portfolio. Instead, the Administrator supports the Property Managers by maintaining records, tracking open items, coordinating routine tenant matters, preparing correspondence, and making sure information and documentation are where they need to be. Responsibilities include: Communicating professionally with commercial tenants regarding routine property and administrative mattersReceiving tenant questions and requests, documenting them appropriately, and directing issues to the Commercial Property Manager or other appropriate team memberMaintaining accurate tenant, lease, property, and communication records in AppfolioMaintaining tenant files and tracking required documents, including Certificates of Insurance and other lease related documentationAssisting with commercial tenant move-in and move-out administrationPreparing routine tenant correspondence, notices, and other documentation at the direction of the Commercial Property ManagerTracking open items, deadlines, required tenant documentation, and follow upCoordinating keys, access, and other routine tenant needsAssisting with scheduling and administrative vendor follow up at the direction of the Commercial Property ManagerRouting invoices and supporting documentation through the appropriate internal processAssisting Commercial Property Managers with property and tenant related administrative projectsMaintaining organized electronic records so property information and communication are readily available to the Property Management teamFollowing established company procedures and escalating matters requiring Property Manager review or direction Requirements for Commercial Property Administrator We are looking for someone who is exceptionally organized, comfortable managing a high volume of information, and able to keep multiple responsibilities moving at the same time. This position requires more than the ability to complete individual assignments. The right person will recognize outstanding items, maintain accurate records, follow up without repeated reminders, and understand the importance of documenting information so that the Commercial Property Manager and other team members can quickly determine the status of an issue. This is not an entry level office position. You will need: A minimum of 3 years of professional experience in a business office, property management office, real estate office, leasing office, or similar professional environmentExcellent organizational skills with demonstrated experience managing multiple tasks, deadlines, records, and follow up responsibilities simultaneouslyExcellent interpersonal and communication skills, both oral and writtenStrong attention to detail and a high level of accuracyDemonstrated ability to maintain organized files, records, and business documentationThe ability to prioritize responsibilities and recognize items requiring timely follow upThe ability to work independently without losing communication or coordination with the larger teamProfessional judgment and the ability to recognize when a matter should be elevated to the Commercial Property ManagerProficiency with Google Workspace and other business softwareThe ability to learn and work efficiently within property management software and electronic record systemsA professional attitude and strong work ethic Previous commercial property management, real estate, leasing, or tenant coordination experience is strongly preferred. Experience with Appfolio or similar property management software is also preferred. Schedule and Work Location This is a full-time, in-office position and is not eligible for remote work. Typical schedule: Monday through Friday 8:00 AM to 5:00 PM Weekend work is very limited and may occasionally be required based on business needs. All SVN® offices are independently owned and operated and are equal opportunity employers. Job Type: Full-time Schedule: 8-hour shiftMonday to FridayVery limited weekends Work Location: In person SVN International Corp., 1309 Beacon St, Suite 300, Brookline, MA 02446, COPYRIGHT © 2024 SVN INTERNATIONAL CORP. ALL RIGHTS RESERVED All SVN® offices are independently owned and operated.