Commercial Portfolio Manager

Commercial and Residential Management Group (CRMG) is seeking a Commercial Portfolio Manager to join the Commercial Team in the Portland Metro area. The portfolio consists of retail, office, and light industrial properties. The ideal candidate will have retail and shopping center experience.

About the role

As the Commercial Portfolio Manager, you will be responsible for the appearance, inventory, cleanliness, maintenance, and profitability of the portfolio, meeting and exceeding the expectations of the owners, and keeping within company policies. You will also be the key point of contact for owners and will be building and maintaining strong relationships as measured by retention, profitability, and tenant satisfaction.

Responsibilities

• Oversee all aspects of property management, including coordination with vendors, appraisers, assessors, government inspectors on site visits, and capital projects.
• Submit and oversee insurance claims (property and liability), including mitigation and repairs.
• Maintain communication with property owners on pricing, building projects, current and planned activities, tenant problems, and make recommendations to improve the efficiency and profitability of the property.
• Oversee contracts (including but not limited to janitorial, day porter, and landscaping), inspect properties to ensure that the level of service is in line with specifications and expectations of tenants and owners.
• Ensure spaces are handed over to tenants as required by their lease, including any tenant improvement work and cleaning/upgrades.
• Issue delinquency notices as allowed per tenant’s leases; follow up as needed and, if necessary, recommend legal action and/or termination of lease to owner.
• Negotiate contracts and oversee maintenance work as required from outside contractors or vendors, ensuring adherence to contract specifications.
• Review, understand, and respond to owner's inquiries regarding property budgets, monthly financial reports, variance reports, profit and loss statements, delinquency reports, and other owner-defined custom reports.
• Complete annual reconciliations for properties as determined by leases.

Requirements

• Two (2) years of Commercial Portfolio Management experience is required.
• Previous experience in Retail and Shopping Centers is highly preferred.
• Current and valid Oregon/Washington Real Estate License is highly preferred.
• Four-year degree or equivalent experience is preferred.
• Entrata experience preferred.
• Computer proficient and able to learn company software programs.
• Understand and administer landlord/tenant laws, State and Federal Labor Laws, Fair Housing Laws, and refrain from all illegal discrimination practices.
• Must be self-motivated, able to work well both as a member of the team and independently, with confidence and flexibility to adapt to changing circumstances.
• Excellent communication skills, both written and verbal, with a strong ability to work with people from diverse backgrounds.
• Possess reliable transportation, current and valid driver's license, proof of insurance, and a clean driving record.

Benefits

• Medical, Dental, and Vision Insurance.
• Employer-paid Life Insurance, with Employee Paid Voluntary Insurance options.
• Flexible Spending Medical/Dependent Care Savings Account.
• 401(k) program with an employer match (eligible first of the month after 90 days of employment).
• Employee Assistance Program (available from day one).
• Paid Sick Time, Vacation, Ten (10) paid Holidays, and your birthday off.
• Monthly $75.00 cell phone stipend and mileage reimbursement.

Pay

$85,000-$100,000 Annually (DOE)

Schedule

Monday to Friday, 8 am-5 pm

About CRMG

At CRMG, we’re building on over 50 years of trusted service across the Pacific Northwest, moving forward with renewed energy and a clear focus on the future. Formed through the 2022 merger of two respected property management companies, we’re united by shared values and a lasting commitment to excellence. Our people are our focus — they make us who we are. We’re proud to offer a comprehensive benefits package designed to support you every step of the way, including competitive health and wellness plans, flexible time off, professional development, and programs that promote work-life balance. At CRMG, your work makes an impact, your skills continue to develop, and support is always within reach. We’re building a workplace rooted in care and purpose, where respect and trust are more than words — they’re how we operate every day.