Jobs · Customer Service · Washington

Commercial Pest Technician Trainee

Western Exterminator Company · Spokane, WA · 3 wk ago
Customer Service$18–$20/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of company and role. We need headings:

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse content. First, we have a paragraph about benefits start day 1, etc. Then company description. Then "What do our Pest Control Technicians do?" description of role. Then "Responsibilities Include But Are Not Limited To The Following" list. Then "Essential Job Functions" list (maybe part of responsibilities? Could be separate but likely part of responsibilities). Then "What do you need?" list of requirements. Then "Annual Earning Potential..." pay info. Then "Why Choose Us?" benefits details. Then other boilerplate (EEO etc) to remove. We need to produce sections: About the role (company overview + role description). Responsibilities (list). Requirements (maybe combine "What do you need?" and essential functions? Actually essential functions are more about physical demands; could be part of Requirements or Qualifications. But we can put them under Requirements or Qualifications. The instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. We have: - About the role: company description + role purpose. Could be under About the role. - Responsibilities: list of duties (the bullet list after "Responsibilities Include But Are Not Limited To The Following"). - Requirements: maybe "What do you need?" includes clean shaven face, HS diploma, driver's license, etc. Also essential job functions could be under Requirements or Qualifications. We'll treat essential functions as part of Requirements (physical demands). Or we could have Qualifications separate: maybe education, experience, licenses. But we can combine. - Skills: maybe "Solid reading, writing, verbal communication skills, basic math skills, customer-facing experience preferred". Could be under Skills. - Benefits: details about benefits start day 1, health, 401k, tuition reimbursement, vacation, etc. - Pay: Annual earning potential, base pay range $18-20 hourly, commission etc. - Schedule: Not explicitly given; maybe "Available to work Monday-Friday and weekends as needed". That's schedule info. So we can include Schedule section. We must not include sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, drug free workplace, privacy rights, lie detector test, text messages, etc. We must preserve all substantive information. We need to output only HTML fragment, no /, no markdown fences. Let's craft. Structure:

About the role

Company description + role purpose.

Responsibilities

  • ...
  • ...

Requirements

  • Clean shaven face – for safety reasons (rebreathers must be able to seal your face)
  • High school diploma or GED; related experience and/or training; or equivalent combination of education and experience
  • Valid driver's license from state of residence (company vehicle and gas card provided)
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Available to work Monday‑Friday and weekends as needed
  • Open to learning and becoming knowledgeable in all areas of pest control
  • Solid reading, writing, and verbal communication skills
  • Basic math skills – able to follow instructions for mixing on product labels
  • Customer‑facing experience preferred
But we also have essential job functions list; maybe we can include under Requirements as well, or create a separate Qualifications? The instruction says we can have Qualifications heading. Let's maybe put essential functions under Qualifications (physical demands). Or we could put them under Requirements as they are job requirements. Let's decide: We'll put essential functions under Qualifications. Thus:

Qualifications

  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways
  • Working around animals, insects and termites
  • Sometimes working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals (training provided)
  • Able to work both inside and outside in local climate in company‑provided weather gear
  • Regularly sitting, climbing, balancing, stooping, kneeling, crouching, crawling, up and down stairs, ladders, scaffolding, ramps, and poles
  • Wear personal protective equipment (PPE), like an OSHA‑compliant respirator
Skills: maybe we already included reading/writing etc under Requirements; but we could move those to Skills. Let's separate: Requirements: education, license, availability, clean shaven, etc. Skills: communication, math, customer-facing, learning ability. But we have overlapping. Let's decide: - Requirements: Clean shaven face, HS diploma/GED, valid driver's license, licenses/certificates, availability Monday-Friday weekends, open to learning. - Skills: Solid reading, writing, verbal communication skills; basic math skills; customer‑facing experience preferred. - Qualifications: Essential job functions (physical demands). But we also have "Open to learning and becoming knowledgeable in all areas of pest control" could be skill or requirement. We'll put under Skills maybe. Let's restructure:

About the role

[company description + role purpose]

Responsibilities

    ...

Requirements

    ...

Skills

    ...

Qualifications

    ...

Benefits

    ...

Pay

...

Schedule

Available to work Monday‑Friday and weekends as needed.

But schedule already in Requirements; we might duplicate. Better to put schedule under Schedule section and remove from Requirements. Thus Requirements: clean shaven, HS diploma/GED, driver's license, licenses/certificates. Skills: communication, math, customer-facing, open to learning. Qualifications: essential functions. Schedule: Monday-Friday weekends as needed. Now we need to capture all substantive info. Let's extract exact text. Company description: "We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'" Role purpose: "What do our Pest Control Technicians do? The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions." Combine into About the role paragraph. Responsibilities list: after "Responsibilities Include But Are Not Limited To The Following". Items: - Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points - Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards - Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations. - Build relationships with customers, schedule and confirm their appointments, help with sales to current customers, and expand our product to new customers - Ensure that all pest control equipment is properly maintained, stocked, and in good working condition - Adhere to all local, state, and federal regulations regarding pest control products and safety protocols - Drive and safely operate a company provided service vehicle (we provide routine maintenance) We need to keep each as
  • . Essential Job Functions list: after "Essential Job Functions". Items: - Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways - Working around animals, insects and termites - You’ll sometimes be working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals, and we’ll train you how to handle all of these conditions safely - Able to work both inside and outside in your local climate in company-provided weather gear - Lots of moving around — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles - You’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator We need to keep substance. What do you need? list: - Clean shaven face- for safety reasons (rebreathers have to be able to seal your face) - High school diploma or GED; related experience and/or training; or equivalent combination of education and experience - Must possess a valid driver's license from state of residence (Company vehicle and gas card provided) - Licenses/certificates as required by federal, state, and/or local regulations (covered by us) - Available to work Monday-Friday and weekends as needed - Open to learning and becoming knowledgeable in all areas of pest control - Solid reading, writing, and verbal communication skills - Basic math skills — You’ll need to be able to follow instructions for mixing on product labels - Customer-facing experience preferred Annual Earning Potential: "Annual Earning Potential is over 40K average compensation (base + commission) during the first 12 months. Actual annual potential is based on individual performance and our top Technicians earn well over $100k annually. #RTX100 ZIPRTX Base Pay Range Hourly: $18.00 - $20.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable)." We need to capture that in Pay section. Benefits: after "Why Choose Us?" and earlier benefits start day 1. We have: - Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! - For more information about our benefits, see below! (maybe not needed) - Then list under "Why Choose Us?": "All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes:" Then bullet list (though not formatted as bullet but sentences): - Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) - Health and Wellness - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more - Savings and Retirement - 401(k) retirement plan with company-matching contributions - Work-Life Balance - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility We need to capture all.
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