Jobs · Customer Service · Massachusetts

Commercial Pest Technician

Terminix · Cambridge, MA · 1 wk ago
Customer Service$22–$23/hrFull-time

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

About the role

The primary purpose of this role is to perform our industry-leading pest management services for commercial customers. You will be responsible for identifying and eliminating pests from commercial properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions.

Responsibilities

  • Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points
  • Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards
  • Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations
  • Build relationships with customers, schedule and confirm their appointments, help with sales to current customers, and expand our product to new customers
  • Ensure that all pest control equipment is properly maintained, stocked, and in good working condition
  • Adhere to all local, state, and federal regulations regarding pest control products and safety protocols
  • Drive and safely operate a company-provided service vehicle (routine maintenance provided)

Essential Job Functions

  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways
  • Working around animals, insects, and termites
  • Working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals (training provided for safe handling)
  • Able to work both inside and outside in your local climate in company-provided weather gear
  • Lots of moving around — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles
  • Wear personal protective equipment (PPE), like an OSHA-compliant respirator

Requirements

  • Clean-shaven face for safety reasons (rebreathers must seal properly)
  • High school diploma or GED; related experience and/or training; or equivalent combination of education and experience
  • Must possess a valid driver's license from state of residence (company vehicle and gas card provided)
  • Available to work Monday-Friday and Saturdays as needed
  • Solid reading, writing, and verbal communication skills, with the ability to present information in both internal and external settings
  • Basic math skills — add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to follow instructions for mixing products as indicated on labels
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Customer-facing experience preferred

Pay

Hourly: $22.00 - $23.00. While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Benefits

All Full-Time Colleagues qualify for the following benefits starting on day 1, and Part-Time Colleagues qualify for most benefits after meeting certain criteria.

  • Professional and Personal Growth
    • Multiple avenues to grow your career
    • Training and development programs available
    • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
    • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
  • Savings and Retirement
    • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
    • Vacation days & sick days
    • Company-paid holidays & floating holidays
    • A company mindset that prioritizes health, safety, and flexibility

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