Commercial Parts Pro Store 9386

About the Role

Professional-level sales position responsible for profitable growth of the commercial business through customer retention and expansion. Partners with the General Manager to manage team members and ensure timely, accurate delivery of parts.

Responsibilities

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers to ensure delivery standards are met
• Maintain commercial stocking programs
• Build and maintain a network of second-source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Qualifications

• Working knowledge of automotive systems (internal engine, suspension, brakes, electronic, exhaust, etc.) and diagnostic ability
• Ability to speak and write English (Spanish a plus); communicate effectively and build strong relationships
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
• Ability to write simple correspondence
• Ability to understand and execute instructions in written, oral, or diagram form
• Ability to successfully complete the Parts Knowledge Assessment
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure
• Proficiency in Microsoft Word and Excel
• Strong organizational skills
• Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization
• Ability to work varied days, evenings, and weekends as needed

Skills

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• ASE P2 certified or ASE-ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to source from numerous places (special order, FDO, second source, etc.)
• Effective communication, listening, and problem-solving skills
• Ability to multi-task and remain organized

Experience

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education & Certifications

• High school diploma or GED
• ASE Certification preferred but not required

Physical Demands

• Predominantly walking or standing
• Ability to talk, hear, and use hands/fingers to handle or feel
• Reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 50 pounds; occasionally lift and/or move up to 100 pounds
• Specific vision abilities: close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

• Primarily indoors, with occasional outdoor exposure to weather conditions (e.g., installing batteries and wiper blades)
• Occasional exposure to moving mechanical parts, high/precarious places, toxic/caustic chemicals, risk of electrical shock, explosives, and vibration
• Moderate noise level

Pay

Position is eligible for sales commission based on individual or store performance.