Commercial Parts Pro Store 8667

About the role

A professional level sales position within the commercial side of the business, responsible for profitable growth through customer retention and expansion. Partners with the General Manager to manage Team Members. Requires expertise in automotive systems and parts knowledge, sourcing capabilities, and dispatching drivers.

Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Manage commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized
• Effective communication, listening, and problem-solving skills

Essential Job Skills

• Necessary for success as a Commercial Parts Pro: working knowledge of automotive systems, diagnostic ability, communication, writing, reading, math, and use of Microsoft software
• Strong organizational skills
• Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization
• Prior automotive parts experience preferred
• Proven sales ability with past experience in fulfilling customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

• High school diploma or general education degree (GED)

Physical Demands

• Walking or standing predominantly
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Lift and/or move up to 50 pounds and occasionally up to 100 pounds
• Use hands and fingers to handle or feel
• Use hands and arms to talk and hear
• Use hands and fingers to handle or feel
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