Commercial Parts Pro Store 6427

About the role

This is a professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. The role partners with the General Manager to manage Team Members and has expert knowledge of automotive systems and part knowledge.

Responsibilities

Primary responsibilities include maintaining commercial customer relationships, providing a great selling experience for commercial customers, achieving personal and store sales goals and service objectives, and providing day-to-day supervisory support for Team Members. The role also involves collaborating with the General Manager on coaching and developmental needs for Team Members, dispatching drivers to ensure timely and accurate delivery, maintaining commercial stocking programs, and building and maintaining a network of second source suppliers.

• Maintain commercial customer relationships
• Provide a great selling experience for commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with the General Manager on coaching and developmental needs for Team Members
• Dispatch drivers to ensure timely and accurate delivery
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary responsibilities include maintaining core bank and commercial returns, maintaining commercial credit accounts, and partnering with the General Manager to ensure proper driver coverage.

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the General Manager to ensure proper driver coverage

Requirements

The role requires a working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc. The ability to speak and write English is necessary, with Spanish being a plus. The role also requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.

• Working knowledge of automotive systems and diagnostic ability
• Ability to speak and write English
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals

Skills

The role requires a range of skills, including friendly communication, ability to locate and stock parts, safety knowledge and skills, operating inventory systems and store equipment, and parts and automotive system knowledge skills. The ability to source from numerous places, including special order, FDO, second source, etc. is also necessary.

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Ability to source from numerous places, including special order, FDO, second source, etc.

Qualifications

A minimum of 3 years of prior automotive parts experience is preferred, with proven sales ability and formal or informal experience leading teams. A high school diploma or general education degree (GED) is required, with ASE Certification being preferred but not required.

• Minimum 3 years of prior automotive parts experience
• Proven sales ability
• Formal or informal experience leading teams
• High school diploma or general education degree (GED)
• ASE Certification (preferred but not required)

Physical Demands

The physical demands of the role include walking or standing for long periods, talking and hearing, and using hands and fingers to handle or feel. The role also requires reaching with hands and arms, climbing or balancing, and stooping, kneeling, crouching, or crawling. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Work Environment

The work environment is typically inside, but may occasionally be outside and exposed to various weather conditions. The employee may also be exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level in the work environment is usually moderate.

Pay

The position is eligible for sales commission based on individual or store performance.