Commercial Parts Pro Store 5484

About the Role

Professional-level sales position responsible for profitable growth of the commercial business through customer retention and expansion. Partners with the General Manager to oversee team members and ensure timely, accurate delivery of parts.

Responsibilities

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second-source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors & Skills

• Friendly communication and effective listening
• Ability to locate and stock parts efficiently
• Safety knowledge and skills
• Proficiency in operating inventory systems, store equipment, POS, and parts lookup systems
• ASE P2 certified or ASE-ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to source parts from special order, FDO, second source, etc.
• Strong organizational and multitasking skills
• Effective problem-solving and communication skills

Qualifications

• Working knowledge of automotive systems (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals
• Proficiency in basic math (addition, subtraction, multiplication, division) and Microsoft Office (Word, Excel)
• Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization
• High school diploma or GED
• ASE certification preferred but not required

Experience

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and achieving goals

Physical Demands

• Predominantly walking or standing during work hours
• Ability to talk, hear, and use hands/fingers to handle or feel
• Frequent lifting and/or moving up to 50 pounds; occasional lifting up to 100 pounds
• Occasional climbing, balancing, stooping, kneeling, crouching, or crawling
• Specific vision abilities: close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

• Primarily indoors, with occasional outdoor exposure to weather conditions (e.g., installing batteries, wiper blades)
• Occasional exposure to moving mechanical parts, high places, toxic/caustic chemicals, electrical shock risk, explosives, and vibration
• Moderate noise level in the work environment

Pay

Position is eligible for sales commission based on individual or store performance.