Commercial Parts Pro FT

About the role

A professional level sales position within the commercial side of the business. This role supports advanced functions and is responsible for profitable growth through customer retention and expansion.

Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized
• Effective communication, listening, and problem-solving skills

Essential Job Skills

• Necessary for success as a Commercial Parts Pro: working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Absolutely necessary for success: a minimum of 3 years of prior automotive parts experience preferred; proven sales ability with past experience in fulfillment of customer transactions; formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
• Education: High school diploma or general education degree (GED)
• Certificates, Licenses, Registrations: ASE Certification preferred, but not required

Physical Demands

• Walking or standing predominantly
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds

Work Environment

• Usually working inside
• Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• Exposure to various weather conditions while performing such tasks as installing batteries and wiper blades
• Usually moderate noise level in the work environment

Position Eligibility

• Eligible for sales commission based on individual or store performance

Benefits

• Comprehensive health and wellness benefits program

California Residents

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We are an Equal Opportunity Employer

• Do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.