Commercial Parts Pro

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal / store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized
• Effective communication, listening and problem solving skills

Necessary for Success as a Commercial Parts Pro

• Necessary working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

• High school diploma or general education degree (GED)

Essential Job Skills

• Necessary for success as a Commercial Parts Pro

Physical Demands

• Walking or standing
• Talking and hearing
• Handling or feeling with hands and fingers
• Reaching with hands and arms
• Climbing or balancing
• Stooping, kneeling, crouching, or crawling
• Lifting and/or moving up to 50 pounds
• Lifting and/or moving up to 100 pounds
• Close vision, distance vision, color vision, depth perception, and ability to adjust focus
• Working inside; occasionally outside and exposed to various weather conditions
• Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• Moderate noise level in the work environment

Work Environment

• Usually working inside
• Occasionally working outside and exposed to various weather conditions
• Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• Moderate noise level in the work environment

Position Details

• Full-time position
• Eligible for sales commission based on individual or store performance