Commercial Parts Pro

About the role

A professional level sales position within the commercial side of the business, responsible for profitable growth through customer retention and expansion. Partners with the General Manager to manage the Team Members.

Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced selling skills for commercial customers
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced solution, project and product quality recommendation ability
• Ability to multi-task and remain organized
• Effective communication, listening and problem solving skills

Essential Job Skills

• Necessary for success as a Commercial Parts Pro: working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.; speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management; understand and execute instructions furnished in written, oral, or diagram form; successfully complete the Parts Knowledge Assessment; use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; use Microsoft software effectively (Word, Excel required); strong organizational skills; understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)

Physical Demands

• Walking or standing predominantly
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Lift and/or move up to 50 pounds and occasionally up to 100 pounds

Work Environment

• Usually working inside; occasionally outside and exposed to various weather conditions
• Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• Moderate noise level in the work environment

Position Eligible for Sales Commission

The position is eligible for sales commission based on individual or store performance.

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: https://jobs.advanceautoparts.com/us/en/benefits

California Residents

Click below for privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer

We comply with all applicable federal, state, and local laws. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.