Commercial Operations Specialist

Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we're delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.

Responsibilities

• Commercial Execution & Reporting
  • Own end-to-end processing of purchase orders, pricing updates, and commercial transactions for feedstock programs
  • Maintain and improve reporting workflows, including data merging, validation, and distribution to internal teams and external partners
  • Lead invoicing and settlement processes; resolve discrepancies and ensure accuracy across high-value transactions
  • Serve as the primary point of accountability for reporting that supports $2–5M+ in quarterly spend
• External Support
  • Own the full supplier lifecycle for feedstock partners: onboarding, program setup, ongoing operational support, and settlement
  • Serve as the primary operational contact for top-tier feedstock partners, maintaining strong external relationships and high service levels
  • Proactively identify and resolve partner-facing issues; escalate when appropriate and follow through to resolution
• Process Ownership & Team Enablement
  • Author, maintain, and improve SOPs for Commercial Operations processes within your focus area
  • Support onboarding and training of new team members; serve as a process resource for the broader team
  • Identify systemic inefficiencies and lead improvements — not just flag them
• Data & Systems
  • Maintain clean, auditable commercial data across ERP, CRM, and order management systems
  • Perform data validation and analysis to support operational decisions and reporting accuracy

Requirements

• Bachelor's degree or equivalent professional experience
• 2–4 years in commercial operations, supply chain, or a related field; experience in battery/EV materials or feedstock programs a plus
• Proficient Excel skills (pivot tables, complex lookups, data merging); ERP/CRM proficiency a plus
• Demonstrated ability to own processes end-to-end with minimal oversight
• Strong external communication skills; comfortable as a named point of contact for partners
• Proven track record of writing or improving operational SOPs