Commercial Loan Operations Team Lead

General Summary

Directly supervises Commercial Loan support staff and performs a variety of clerical support services, including numerous duties which facilitate and safeguard the lending function of the department. Implements and carries out requirements with respect to the overall operations and servicing of Commercial loans by supervising and controlling daily activities to ensure operational efficiency and effectiveness in accordance with established policies and procedures.

Essential Duties And Responsibilities

• Evaluate performance of subordinates, recommend promotions and salary adjustments, counsel and/or discipline employees appropriately as/or directed by VP Commercial Loan Operations Manager and or SVP Loan Operations and /or management (i.e. Human Resources).
• Responsible for providing or identifying employee training in conjunction with VP Commercial Loan Operations.
• Ensure proper controls are maintained over all aspects of commercial loan operations.
• Improve efficiencies by suggesting and implementing approved procedures.
• Ensure compliance in accordance with policies, procedures, and guidelines established by ChoiceOne, regulatory agencies, and other appropriate entities.
• Ensure timely and accurate loan documentation processing and closing.
• Aid clients and fellow staff members as requested to promote and maintain good public relations and employee relations.
• Participate with managers and/or Human Resources in interviewing and hiring applicants for staff positions.
• Conduct staff meetings when appropriate and engage with staff to resolve departmental challenges.
• Responsible for employee schedules (coverage, time off, attempt to avoid overtime).
• Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority.
• Additional responsibilities as assigned.

Qualifications

• To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company.
• In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
• Experience and/or Education: High School Diploma or equivalent, Bachelor’s degree in business-related field preferred, Two (2) years management experience, Minimum of Three (3) years commercial lending/operations experience.
• Core Competencies: Communication, Analytical, Technical Skills, Quantity, Adaptability, Flexibility, Dependability, Initiative.
• Has a thorough understanding of underwriting, coverages and rating procedures.