Commercial Lines Senior Claims Consultant

Responsibilities

• Conduct claim reviews in conjunction with service plan.
• Monitor and measure financial impact of USI reviews and communicate results to client.
• Negotiate with carriers to develop special account instructions.
• Analyze loss trends and business issues.
• Tailor service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.
• Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.
• Aid client with evaluation and reporting of complex claims.
• Review reserving accuracy on specific claims.
• Develop action plan and assist with resolution of complex/high exposure or high-profile claims.
• Provide guidance on litigation management and medical management solutions.
• Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.
• Contribute insights and client solutions in USI team huddle meetings.
• Navigate clients through complex claims including Employment Practices Liability (EPL), Directors & Officers (D&O) and Errors & Omissions (E&O).
• Evaluate third-party administrators (TPAs) and install TPA or carrier alongside client.
• Remain current with Carrier and TPA service and technology capabilities, industry trends, development around key case law, and industry claims solutions.

Requirements

• 8+ years in a claims administration role for a Commercial Lines agency required.
• Bachelor’s degree strongly preferred.
• Property & Casualty license preferred.
• Detailed understanding of multiple lines of commercial lines coverage (generally workers compensation, liability and property or marine & energy).
• Claims expertise in at least one line.
• Comfortable with internet-based programs and expertise in Microsoft Office products.
• Strong understanding of loss forecasting, experience mods, reserve analysis, collateral, etc.
• Expert business, negotiation, and data interpretation skills.
• Strong written and verbal communication skills.
• Must effectively deliver messages to C-suite.
• Ability to work well in a team environment.

Qualifications

Knowledge, Skills And Abilities:

• 8+ years in a claims administration role for a Commercial Lines agency required.
• Bachelor’s degree strongly preferred.
• Property & Casualty license preferred.
• Detailed understanding of multiple lines of commercial lines coverage (generally workers compensation, liability and property or marine & energy).
• Claims expertise in at least one line.
• Comfortable with internet-based programs and expertise in Microsoft Office products.
• Strong understanding of loss forecasting, experience mods, reserve analysis, collateral, etc.
• Expert business, negotiation, and data interpretation skills.
• Strong written and verbal communication skills.
• Must effectively deliver messages to C-suite.
• Ability to work well in a team environment.

Skills

• Claims administration.
• Commercial Lines coverage.
• Loss forecasting.
• Reserve analysis.
• Collateral management.
• Business negotiation.
• Data interpretation.
• Microsoft Office products.

Benefits

• Medical, wellness, dental and vision insurance.
• 401(k) plan.
• Flexible spending and health savings accounts.
• Short and long-term disability insurance.
• Life insurance.
• Unique employer-sponsored and voluntary programs.
• Generous paid time off policy.
• Paid family leave benefit.
• Paid holiday time.

Pay

Compensation is commensurate with experience.

Schedule

This position offers a hybrid opportunity with the employee working part-time from their home office and part-time in either our Charleston, WV office, Pittsburgh office or Erie office. This position requires onsite meetings with USI clients.