Commercial Lines Learning Strategist
About Us
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
Summary
The Commercial Lines Learning Strategist is an important part of the Enterprise Learning & Strategy Team and has accountability for developing an enterprise Commercial Lines learning strategy, including the design and delivery of a robust curriculum for Commercial Lines team members across HUB International. This role will report to the Vice President of Enterprise Learning Strategy and partner closely with senior Commercial Lines leaders to gain knowledge of enterprise and regional Commercial Lines strategies to ensure alignment of the Commercial Lines workforce across HUB.
Responsibilities
Develop and execute enterprise Commercial Lines learning & development learning paths that drive consistency while accounting for enterprise and regional needs.
Develop a robust training curriculum that builds the technical and industry knowledge and skill needed for our teams to support the Commercial Lines strategy, and drive exceptional customer service to our clients.
Continuously improve the design, development, implementation and evaluation of Commercial Lines learning and development programs, content, and tools.
Drive the training effectiveness and adjust programs based on the business needs and program evaluation.
Provide strategic consulting support to the Commercial Lines executives, HUB senior leaders, and learning/HR teams to build strong understanding of business needs, strategy and to build a strategic professional network and relationships with stakeholders/ SMEs across the organization.
Build strong relationships with other members of the Talent Function, HR Advisors, and other key business stakeholders.
Drive global and/or regional learning and development projects, including associated communications and change management.
Manage Commercial Lines learning and development team; ability to provide ongoing coaching and support to improve performance and impact of the team.
Qualifications
Bachelor’s degree or commensurate experience.
10 years professional experience with a mix of training/OD and commercial lines experience.
Experience working in a multi-national company preferred.
Detailed knowledge of training and learning practices and technologies (Canva, Articulate, Camtasia, Vyond, etc.).
Proven, effective facilitation skills to audiences of various degrees of sophistication and size with the ability to deliver content in a variety of modalities.
Experience in managing, leading and coaching individuals and teams.
Excellent interpersonal skills and ability to work effectively with people across different levels, organizations, and time zones.
Experience influencing and consulting with executives and SMEs.
Experience in a large or decentralized organization is a plus.
Demonstrated ability to assess needs, administer programs, and manage complex projects.
Proficiency in using Learning Management Systems/tools (Cornerstone On Demand experience is a plus).
Department
Human Resources
Required Experience
10-15 years of relevant experience.
Required Travel
Up to 25%
Required Education
Bachelor's degree (4-year degree)
Company
HUB International Limited