Commercial Lines Client Service Manager

Transparency in AI Usage

We utilize Artificial Intelligence (AI) tools to support and streamline certain aspects of the recruitment process. These tools assist with tasks such as answering questions, scheduling interviews, and capturing pre-screening information.

• Commitment to fairness and equity: We are committed to guarding against unintended uses, unauthorized access, and potential harm associated with AI systems.
• Transparency: We are committed to maintaining transparency in our use of AI and ensuring that all candidates are treated fairly and equitably throughout the recruitment process.
• Data management: Any data captured through the use of AI will be managed in accordance with our Global Applicant Privacy Statement.
• Consistent results: Our goal is to utilize technology that consistently generates accurate, reliable, and consistent results.

Third Party Recruiters

Search firms, consulting firms, or individuals who submit unsolicited resumes acknowledge that those resumes are available for Gallagher's consideration without any obligation to pay finder/referral fees.

• Fee structure: Gallagher, or any of its subsidiaries, will only pay a fee for a successful candidate placement when there is an agreement in place with the providing entity and the candidate submission complies with the regional guidelines for such submissions.

Avoid Phishing Scams

Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. We also do not use Skype, Zoom, Telegram or Gmail as part of our hiring process.

• Phishing prevention: If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.
• Resources: The Federal Trade Commission, the United States' consumer protection agency, has published resources for detecting job scams.
• Action items: Consider filing a report with your local police department, filing a complaint with the Internet Crime Complaint Center, and/or filing a complaint with the U.S. Federal Trade Commission if you have concerns related to this issue.