Commercial Lines Associate Account Manager
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry-leading success in Mergers and Acquisitions.
About the role
We are looking for an energetic, client-focused, and detail-oriented Account Manager Associate. This role will allow you to grow your insurance knowledge and your career in insurance. The Account Manager Associate assists Account Executives and Account Managers with servicing tasks in accordance with the practices, policies, and procedures of the Company.
Responsibilities
- Prepares certificates of insurance and certificate holders updates as required
- Orders and processes scheduled loss runs and on-demand loss run requests
- Processes direct bill and agency bill endorsements and audits
- Provides quality customer service to clients, team members, and carriers
- Prepares policy binders for delivery to clients
- Maintains an accurate suspense system on all items that require a response
- Input/maintain data on account management system and ancillary systems as required
- Provides receptionist support when needed
- Performs other reasonable duties as assigned by your supervisor
Requirements
- 1-2 years of insurance experience strongly preferred
- Superior customer service and problem-solving skills with the ability to work in a team environment
- Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems
- Must be a self-starter with excellent written and verbal communication skills
- Ability or adaptability to work in a fast-paced, multi-tasking environment
- High School Diploma or equivalent required; College Degree preferred
- Willingness to obtain Property & Casualty License for required state(s)
Benefits
- Competitive salaries and benefits offerings
- Medical, dental, and vision insurance, plus voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company-paid Life and Short-Term Disability Plans
- Supplemental Life and Long-Term Disability Options
- Comprehensive Wellness Program
- Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off
- Great work/life balance
- Employee engagement events
- Opportunity to learn from colleagues who are among the top talent in the industry
- Growth potential – HUB is constantly growing and so can your career
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives