Commercial Lines Account Manager Maryland
Commercial Insurance Associates is seeking an experienced Commercial Lines Account Manager to join our growing team at our Ocean City, Maryland insurance office. Our Ocean City office serves businesses throughout the Eastern Shore of Maryland and Delaware, including Worcester County, Wicomico County, Sussex County, Salisbury, Berlin, Ocean Pines, Fenwick Island, and Rehoboth Beach.
About the role
This position is ideal for a licensed insurance professional who enjoys managing commercial insurance accounts, supporting business clients, and working closely with producers to provide responsive service and coverage guidance. As an independent insurance agency, our team works with a broad network of top-rated national insurance carriers, allowing us to provide customized coverage solutions across many industries. Account Managers play a key role in maintaining strong client relationships and supporting the continued growth of our commercial insurance book.
Responsibilities
- Manage and service a book of commercial insurance accounts for business clients
- Assist clients with policy changes, coverage questions, certificates of insurance, and endorsements
- Prepare and review renewal proposals and coverage options for commercial accounts
- Work closely with producers and internal staff to support new and renewal business
- Communicate with insurance carriers and underwriters to resolve account issues and obtain policy information
- Process policy changes, billing inquiries, and coverage updates in a timely and professional manner
- Maintain accurate client records within the agency management system
- Support client retention by providing responsive service and proactive coverage guidance
Requirements
- Active Property & Casualty (P&C) insurance license required
- Prior experience servicing commercial insurance accounts
- Strong understanding of commercial insurance coverages and policy servicing
- Excellent communication and client service skills
- Organized and detail-oriented with the ability to manage multiple accounts
- Comfortable working in a team-oriented insurance agency environment
Pay
This is a salary-based position designed for experienced insurance professionals. Compensation is based on experience, licensing, and industry knowledge, with opportunities for professional growth as the agency continues to expand throughout the Mid-Atlantic region.
Why join us
Our Ocean City office is located on 82nd Street, just blocks from the beach, and serves businesses throughout the Eastern Shore of Maryland and Delaware, including:
- Ocean City
- Berlin
- Salisbury
- Ocean Pines
- Snow Hill
- Pocomoke City
- Fenwick Island
- Rehoboth Beach
- Worcester County
- Wicomico County
- Sussex County
As a Commercial Lines Account Manager, you will work closely with business owners across the region to support their commercial insurance programs, assist with policy service needs, and help ensure their coverage remains accurate as their operations evolve. Our team works with a wide variety of industries throughout the Eastern Shore, including contractors, hospitality businesses, property owners, and local service companies. This position provides the opportunity to build strong client relationships while collaborating with producers, underwriters, and carrier partners to deliver responsive service and practical insurance solutions.