Commercial Lines Account Manager - Korean Bilingual
About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit, prioritizing leadership, accountability, and collaboration to equip teams to work at the highest levels possible.
Responsibilities
- Interact with clients to address all servicing needs
- Processing of policies, endorsements, and audits
- Enter policy data into our client management system
- Order loss runs for re-marketing accounts
- Become proficient in carrier websites for quoting when re-marketing an account or adding additional lines of coverage
- Keep your desk and files organized at all times
- Perform superior customer service at all times
- Properly utilize the agency management system (Epic) to keep track of all pending items
- Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.
- Expedite certificates of insurance if CSR team is short-staffed and client needs are immediate
- Run MVRs and update driver lists when required
- Prepare renewal rating quotes and applications
- Prepare proposals
- Process and issue binders
- Attend agency and department meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed)
Requirements
- Commercial insurance knowledge with 5+ years’ industry experience and/or demonstrated ability to successfully handle complexities of the job, required
- Excellent business skills, required
- High school diploma or the recognized equivalent, required
- P&C Broker/Agent license, required
- Computer skills necessary to perform the essential functions of the job (i.e., spreadsheets, database, word processing, and insurance software), required
- Fluent in Korean, required
Qualifications
- Strong communication skills, ability to communicate in a professional manner
- Participate in monitoring adherence to professional standards and procedures
- Organized, manages and assumes the risk of a business or enterprise, taking pride of ownership in work
- Creative and resourceful; ability to evaluate and provide direction to deal with problems
- Ability to work in a team environment
Pay
The base compensation range for this position is $75,000 - $85,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Benefits
- Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania, and Blythedale Children’s Hospital in Valhalla, New York.