Commercial Lines Account Manager (Hybrid)

Job Details

We are a fast-growing, national independent insurance brokerage committed to delivering exceptional service, technical expertise, and long-term value to our clients. We are seeking an experienced Commercial Lines Account Manager to join our team and support producers and clients through proactive, relationship-driven account management.

Key Responsibilities

• Manage day-to-day servicing of a commercial lines book of business
• Coordinate and support the renewal process, including gathering exposure data, preparing submissions, reviewing proposals, and issuing binders
• Handle policy changes, endorsements, audits, certificates of insurance, cancellations, and billing inquiries
• Serve as a primary point of contact for producers and clients, providing timely and professional service
• Work closely with producers on account strategy, retention efforts, and coverage analysis
• Communicate with carriers to negotiate terms, resolve issues, and ensure accurate policy issuance
• Review policies for accuracy and compliance with client needs and carrier requirements
• Maintain accurate and up-to-date documentation within agency management systems
• Ensure adherence to internal procedures, carrier guidelines, and regulatory requirements

Qualifications

• 3+ years of Commercial Lines Account Management experience in an agency or brokerage environment
• Strong technical knowledge of commercial insurance coverages and policy forms
• Ability to manage multiple accounts, deadlines, and priorities independently
• Excellent written and verbal communication skills
• Detail-oriented with strong organizational and problem-solving abilities
• Active Property & Casualty insurance license (or ability to obtain)
• Experience with agency management systems and carrier portals
• Prior experience working closely with producers in a team-based service model

What We Offer

• Exposure to complex, middle-market and specialty commercial accounts
• Collaborative, producer-aligned service environment
• Autonomy and trust for experienced professionals
• Career growth opportunities within a rapidly expanding national brokerage
• Competitive compensation and comprehensive benefits
• Supportive culture focused on accountability, teamwork, and client success

Who Thrives Here?

This role is ideal for a Commercial Lines Account Manager who enjoys taking ownership of their book, values collaboration, and wants to grow within a forward-thinking brokerage that is actively investing in its people and future.

Why Join Us?

We continue to invest in people, technology, and operational excellence, creating a workplace where professionals can grow alongside a company with a clear vision for the future.