Commercial Lines Account Manager

Job Overview

The Commercial Lines Account Manager serves as the primary point of contact for clients, delivering high-quality service while managing commercial Property & Casualty (P&C) insurance policies. This role is responsible for the day-to-day management of a book of small to mid-sized commercial accounts across a variety of industries.

Responsibilities

• Serve as the primary contact for assigned commercial accounts.
• Provide exceptional service and ongoing account management.
• Manage a book of small to mid-sized commercial accounts across multiple industries.
• Build and maintain strong relationships with clients, underwriters, and insurance carriers.
• Coincordinate and market policy renewals with Producers/Account Executives.
• Prepare competitive renewal options and present recommendations to clients.
• Maintain accurate client records within the agency management system.
• Ensure policies, endorsements, renewals, and related documentation are processed accurately and on time.
• Proactively identify and address clients' insurance needs.

Requirements

• 3-5 years of recent experience as a Commercial Lines Account Manager.
• Current Property, Casualty & Surety Producer License required.
• Professional designations such as CIC, CRIS, or CISR preferred.
• Experience managing a book of small to mid-sized commercial accounts.
• Strong understanding of commercial P&C insurance products and coverages.
• Excellent organizational, communication, and client service skills.
• Ability to manage multiple priorities while meeting deadlines.

About The Opportunity

This position offers the opportunity to join a well-established independent insurance agency known for delivering exceptional client service and long-term insurance solutions. Employees benefit from a collaborative team environment, ongoing professional development, career growth opportunities, and a strong commitment to community involvement. The organization values accuracy, professionalism, and building lasting relationships with both clients and team members.