Commercial Lines Account Manager
Your Role
ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train junior team members on customer interactions.
What You Need to be Successful
- 5+ years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
- Active Resident Property and Casualty insurance license required
- Micrsoft Office Proficiency - Excel required
- Experience working in Agency Management System required
- Industry designations preferred such as CPCU, CIC, CISR, ARM
What You Will Do
- Manage small books of business for commercial lines insurance clients
- Drive customer retention and market additional lines of coverage to grow business and properly insure risks
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Research, provide recommendations and implement ReSource Pro solutions for clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Use your subject matter expertise to consult with customers and advise colleagues
- Gather information about client needs and insurance solutions
- Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
Compensation
The salary range for most locations for this role is $53,779 -$91,291 annually. The salary range may vary based on the specific geographic location in which the candidate resides.
Benefits & Perks
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health