Commercial Lines Account Manager
Celebrating over 90 years in business, Insure Pacific is deeply committed to personalized service and community trust. Employees enjoy helping business owners find the right insurance solutions while building long‑term relationships through exceptional service. The position offers variety, meaningful client interactions, a supportive team environment, and the opportunity to grow insurance knowledge.
About the Role
Insure Pacific is seeking a full‑time, relationship‑driven Commercial Lines Account Manager to support commercial lines across all offices, including Prineville Insurance and Gerald Ross Agency. The ideal candidate is organized, dependable, and confident managing accounts independently while providing exceptional customer service. The role values accuracy, collaboration, and pride in building strong lasting relationships with clients, carrier partners, and internal team members.
Responsibilities
- Manage client accounts from initial contact through policy binding and ongoing service.
- Process policy changes, certificates, renewals, cancellations, and endorsements accurately and promptly.
- Build and maintain strong, long‑term relationships.
- Review client needs and recommend appropriate insurance solutions.
- Prepare applications, gather underwriting information, and market accounts to carriers.
- Meet agency service standards, production goals, and retention objectives.
- Keep organized, prioritize workload and consistently meet deadlines.
- Maintain accurate documentation and account records in the agency management system (Hawksoft).
Requirements
- Property & Casualty license (any state).
- Minimum of 4 years of Commercial Lines experience as an Account Manager with an independent insurance agency.
Skills
- Associate degree (preferred).
- Experience with Hawksoft management system.
- Proficiency with Google Docs.
- Additional language skills: Spanish.
Benefits
- HealthVision
- Paid vacations
- Paid holidays
- Paid sick time
- 401(k) – eligible after 1 year of employment
- Short‑Term Disability – eligible after 1 year of employment
Schedule
- 37½‑hour work week
- Work from home option
- Great team culture