Commercial Lines Account Manager

Key Responsibilities

• Maintain accurate policy records, endorsements, and account details within agency management systems
• Serve as a key point of contact for clients, producers, and carrier underwriters regarding coverage, policy changes, and renewals
• Manage the full marketing and quoting process for new business and renewal accounts
• Gather, organize, and analyze account information to support renewal strategy and placement
• Ensure timely follow-up and consistent communication with clients and carrier representatives
• Support retention efforts by delivering responsive, high-quality client service

Qualifications & Experience

• Active Property & Casualty insurance license required
• Minimum of 3-5 years of experience in a commercial lines role within an independent agency or retail brokerage
• Strong technical knowledge of commercial lines coverages and rating methodologies
• Experience working directly with multiple insurance carriers and underwriters
• Proficiency with online rating platforms and carrier portals
• Experience with agency management systems such as Applied TAM, EPIC, or AMS360
• Strong working knowledge of Microsoft Office (Word, Excel, Outlook)

Pay

Competitive salary commensurate with experience

Schedule

Full-time position

Benefits

Health insurance, retirement plan, paid time off