Commercial Lines Account Manager

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Lynden, WA!

Responsibilities

• Assist Producers in the placement of new and renewal business.
• Prepare and send Future ACORD applications to market for Renewal indications, per AE/Producer instructions.
• Aid in the marketing of New Business.
• Provide direct customer service support for commercial lines clients.
• Issue appropriate documentation, as needed including certificates of insurance, auto insurance ID cards, etc.
• Compose or assist in composition of highly technical or sensitive correspondence.
• Translate highly technical information for the client’s understanding.
• Compile applications, negotiate with underwriters and prepare proposals for new and renewal business proposals/offerings.
• Contact clients and/or underwriters to obtain additional information or answer questions.
• Resolve policy and coverage related concerns for clients, insurance carriers, and Producers.
• Able to communicate negative actions to the client, while offering a solution to remedy the situation.
• Bind or place coverage with acceptable carriers adhering to appropriate carriers binding authority.
• Stay current on company insurance products and offerings.
• Be cognizant of developments in the marketplace, including product line offerings, changing insurance consumer trends and needs when advising clients.
• Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance.

Requirements

• Current Washington State Insurance License and appropriate Non-Resident Licenses.
• Professional designation (ACSR, CIC, CPCU, CISR) (Preferred).

Skills & Experience

• High school diploma or equivalent.
• 3-5 years of recent agency experience handling the service of multi-line commercial lines book of business as a generalist.
• Working knowledge of MS Office (Word, Excel, & Outlook).
• Experience with AMS360 and Image Right (Preferred).

Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Paid Time Off, Holidays, Preferred Partner Discounts and more.

Pay

Pay Range: $33.65 - $36.06 Hourly

Schedule

Routine or periodic travel may be required which may require the teammate to drive their own vehicle or a rental vehicle. If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages will be a requirement of this position.