Commercial Lines Account Manager

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Bend, OR!

Responsibilities

• Help customers understand their insurance policies/coverages and determine individual service needs
• Answer customer and carrier questions via their preferred communication method in the areas of polices, endorsements, audits, accounting/billing, and coordination of claims/lost control services
• Oversee assigned book of business including policy changes, proposals, applications, and endorsements
• Increase retention on existing accounts
• Increase revenue by crossing selling and writing new business
• Attend any required training sessions and courses to maintain skills and licensing requirements
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures

Requirements

• 3+ years’ commercial insurance experience
• Exceptional telephone demeanor
• Proficiency in Microsoft Office 365
• Exceptional customer service and interpersonal skills

Skills & Experience

• To be successful, candidates should have 3+ years’ commercial insurance experience
• Exceptional telephone demeanor
• Proficiency in Microsoft Office 365
• Exceptional customer service and interpersonal skills

Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Additional Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.