Commercial Lines Account Manager

At Alera Group, we help businesses navigate risk with confidence. Our Property & Casualty teams build trusted client relationships by delivering strategic insurance solutions and exceptional service.

About Alera Group

Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

Why Alera Group

• Meaningful Impact - Your work helps businesses protect what matters most while building lasting client relationships.
• Growth & Learning - We invest in your development through mentorship, continuous learning, and opportunities to expand your technical expertise and career.
• Collaborative Culture - You'll work alongside knowledgeable professionals in an environment built on teamwork, trust, and shared success.

Responsibilities

• Manage day-to-day service for an assigned portfolio of commercial insurance clients
• Partner with Producers to coordinate new business, renewals, and marketing strategies
• Prepare proposals, negotiate coverage and pricing with carriers, and support renewal presentations
• Review policies and endorsements to ensure accurate coverage and compliance
• Respond to client requests, process policy changes, and provide claims support
• Maintain accurate documentation and client records within the agency management system
• Build strong relationships with clients, carrier partners, and internal teams while identifying opportunities to enhance the client experience

Qualifications

Required

• Active Property & Casualty Insurance License
• 2+ years of Commercial Lines account management experience
• Strong knowledge of commercial insurance coverages and underwriting
• Experience with Microsoft Office and agency management systems (AMS360, EPIC, or similar)
• Excellent communication, organization, and client service skills

Preferred

• Experience negotiating with insurance carriers
• Professional designations such as CIC or CISR
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Comprehensive benefits including medical, dental, vision, life and disability coverage
• 401(k)
• Generous PTO

Schedule

Hybrid - 3 or more days in office

Licensure & Certifications

• Active state Property & Casualty License
• Ongoing continuing education to maintain active status

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career. You’ll have access to:

• Role-specific learning paths
• Leadership development programs
• Technical and compliance training
• Industry certifications and continuing education support
• Peer learning and knowledge-sharing communities