Commercial Lines Account Manager

Job DescriptionAbout AcrisureA global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.Job summary:Acrisure is seeking an experienced Commercial Lines Account Manager to support a large and growing book of commercial insurance business. This role will partner closely with an established Producer and serve as a primary point of contact for clients, managing day-to-day service needs, renewals, carrier relationships, and overall client retention.This is a client service and relationship management position, not a sales or production role. The Account Manager will focus on maintaining strong client relationships, delivering responsive service, coordinating renewals, and helping clients navigate their commercial insurance needs throughout the policy lifecycle.This opportunity is well suited for an experienced commercial insurance professional who enjoys working directly with clients, solving problems, coordinating with carriers and underwriters, and serving as a trusted insurance resource without the responsibilities of a traditional producer role.Candidates must be able to work from our Glendale location: 425 W Broadway #308, Glendale, CA 91204Responsibilities:Serve as a primary day-to-day contact for an assigned portfolio of commercial insurance clientsBuild and maintain strong client relationships through proactive communication, responsive service, and consistent follow-throughManage policy changes, endorsements, certificates of insurance, audits, cancellations, reinstatements, and other account servicing activitiesCoordinate the commercial insurance renewal process from initial preparation through completionGather underwriting information, loss runs, exposure data, applications, and other documentation needed for renewals and account servicingPartner closely with the Producer to support client retention and long-term account relationshipsWork directly with carriers, underwriters, and internal teams to obtain coverage information and support renewal strategiesReview policies, endorsements, and other coverage documents for accuracy and completenessAssist clients with coverage questions and clearly explain policy provisions, coverage changes, and renewal recommendationsIdentify service issues or account needs and coordinate appropriate solutions with internal and external partnersMaintain accurate and timely account documentation within agency management systemsPartner with internal service, marketing, claims, and underwriting teams to support client needsAssist with billing inquiries and other policy-related questionsPerform additional duties and projects as assignedRequirements:5+ years of commercial insurance experience requiredExperience managing or servicing commercial insurance accounts highly beneficialStrong understanding of commercial lines insurance coverages, policy servicing, and renewal processesExperience working directly with commercial insurance clients requiredExperience working with insurance carriers, underwriters, and producersStrong client relationship management and retention skillsAbility to explain insurance coverage, policy changes, and account recommendations clearly to clientsExperience managing renewals and coordinating multiple account activities and deadlinesCommercial auto, transportation, or trucking insurance experience beneficialStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to manage multiple client relationships, renewals, and priorities in a fast-paced environmentProficiency with agency management systems and Microsoft Office applicationsEducation and licenses:Active Property & Casualty license requiredBachelor's degree beneficialProfessional insurance designations such as CIC, CISR, CRM, ARM, or CPCU beneficialPay Details:The base compensation range for this position is $100,000 - $120,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.Why Join Us:At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.Employee BenefitsWe also offer our employees a comprehensive suite of benefits and perks, including:Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.… and so much more!This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.Welcome, your new opportunity awaits you.